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...calls, emails, providing customer service, processing incoming requests, customer and vendor database maintenance...*Self-motivated, able to think and work proactively, without a need to be directed on every small detail.
...knowledge base so you will be able to reply the customer questions yourself.
We are talking about 5...and 5 - 10 emails per day maximum .
You just need to reply them .
Please send your proposal only
We need to outsource customer service to take over the following three area:
1) a customer service...emails, currently at about 5 emails a week
2) a customer service phone number, answering all the inbound
I need to increase the number of customers listed on my website from 200 to 2000.
That is the problem...problem statement and i need a solution. my business is internet based and am sure my customers are on
Online Store maintenance, digital product customer service
* Put products onto HTML pages.
* Provide customer service: respond to emails, reset download links
...and member maintenance: currently wordpress - we need something easier.
* Newsletter: 1 x month. Using
...someone to write a small manual (10-12 pages) on Customer value plan - Developing a Presentation Strategy...points.
You need to do a basic research on Kayako and write 10-12 pages.
1) CustomerNeed Discovery