Customer Support for web hosting clients (system admin)
$30-250 USD
Paid on delivery
Hello,
We have a hosting platform where our client's websites reside. All of the software management (PHP, MySQL, etc) is taken care of by the hosting provider's sysadmins. At the moment the number of websites hosted is very low, however we are looking to increase this number shortly with various marketing campaigns.
We require someone with system admin knowledge to answer support requests which may come through to us from customers. Typical request examples include emails not working, website down, "can you please help me set up mail forwarding", etc. We may, as part of the role, also require websites setting up on our platform in cases where we obtain new customer and agree to perform the website transfer for them. In this instance we will provide the information from the new customer.
The above is not a full list of tasks which may come arise, and you must have the skills necessary to carry out a range of web sysadmin support tasks. As there isn't currently a large amount of work to be done I'm expecting a low price. To show you have read this properly, please type "syshelp" in your reply, along with an hourly or monthly rate. References or previous examples of this kind of work would also be helpful.
Project ID: #1110547
About the project
13 freelancers are bidding on average $172 for this job
I was working for JustHost, SuperGreenHosting and HostClear as Junior Admin plus technical support for client tickets for two years. Would be glad to work with you.
hi there, i work in a company that owns a datacenter an offers webhosting services also. i'm also an virtualisation certified professional ( vmware and citrix xen ). if you think i can help, please contact me for more More
syshelp Hi, I have 5 yrs experience in Admin Support work. I can work at $10/hour rate with 8 hrs support daily. We can discuss this and finalize the rate. Let me know. Thanks & Regards, Sagar
hi. I am now working as a server hosting the best support in Indonesia. so not a new thing for me with this job. I hope you can accept me for helping you
