AI-Powered Call Center Scheduling Solution
$25-50 CAD / hour
I'm in need of a proficient developer who can create an artificial intelligence-powered system that will efficiently analyze call logs and agent availability data with the ultimate goal of formulating optimized agent schedules.
Key Components:
- Data Analysis: Your task will encompass making sense out of call logs and determining the availability of agents to ensure the resulting solution is not just effective, but also practical. See attached for proposed data structure.
- Intelligent Scheduling: Considerations when creating these schedules should be based on the agent's skills and shift preferences.
Skills & Experience:
- Proficient in AI and Machine Learning
- Experience in data analytics
- Knowledge of call center operations
- Strong problem-solving skills
Deliverable:
- AI system that efficiently makes optimized agent schedules.
The ultimate goal is to make our operations more efficient, focus on agent strengths, and cater to shift preferences in a way that benefits both our team and the customers we serve.
Project ID: #38066571
About the project
31 freelancers are bidding on average $40/hour for this job
Hi there, I have read your project description and i'm confident i can do this project for you perfectly.I still have a few questions. please leave a message on my chat so we can discuss the budget and deadline of the More
Hi Good evening , I have read the brief details on your job listing . I see you have been looking for someone experienced with AI Development. Its been 8 years since I have been working on freelancer.com, I have 9 year More
Hello there, I am a AI engineer and I’ve read your requirements carefully and I can handle this project as required. I have a full experience with python for Data analyst. I’m free to start immediately. If you’re inter More
Hello Laurie A. After checking the job posting - AI-Powered Call Center Scheduling Solution, I felt that your project was similar to one I had worked on before. I have undertaken similar projects to ensure I can provid More
Hello Laurie A. I would like to grab this opportunity and will work till you get 100% satisfied with my work. I'm an expert full-stack developer which have 6+ years of experience on Algorithm, Artificial Intelligence More
Hi Laurie A., How are you doing? As a professional developer with expertise in Artificial Intelligence and Algorithm, I eagerly anticipate the opportunity to complete this project for you. Please drop me a message to d More
Hallo IT's very exciting job for me. I am very proficient in AI and Machine Learning Models. I can build an artificial intelligence-powered system with requirements you want. Available immediately
With my extensive experience in artificial intelligence, machine learning, and data analytics, I am the ideal developer to create your AI-powered call center scheduling solution. Of particular relevance, as the efficie More
With more than 15 years of experience under my belt, my skills in AI and machine learning, data analytics, and call center operations are well-refined. I am particularly excited about our goals with this project as I h More