Genesys Routing Developer
₹75000-150000 INR
Paid on delivery
I am looking for an experienced Genesys routing developer to help me with a project. The project requires the development of Genesys routing functionality, specifically call routing. Additionally, I have shared the job description below,
GENESYS ROUTING DEVELOPER
Routing Development Experience in Genesys Contact Center Solutions (Voice, IVR and Multi-channel)
· Experience in developing Routing workflows using Composer
· Extensive SCXML troubleshooting
· Experience in Orchestration Server
· Extensive knowledge in GRAT
· Experience in ECMA scripting
· Experience in designing, developing and debugging routing solutions implemented using Genesys Orchestration Server, Genesys Rules Engine and URS
· Working knowledge of Genesys Framework, reporting, routing and multi-channel components
· Ability to architect routing design and development for new solutions that will be implemented for the customer
· Clear understanding of reporting (GIM/ICON) schema and impacts to reporting with respect to routing changes
· Experience in troubleshooting routing issues in production on call
· Excellent Communication and interpersonal skills
Project ID: #36868055
About the project
4 freelancers are bidding on average ₹125625 for this job
Hi Greetings! We are team of software developers. We have developers working on almost all the technologies. We will assign you a project manager who will assist you during entire process of project completion. We wil More
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