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jackson, united states
It's currently 1:33 AM here
Joined December 25, 2012
0 Recommendations
Muriel R.
@Reidmj
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jackson, united states
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iProfessional Virtual Services, Inc.
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Experience
President
Oct 2012 - Present
o Resolves customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources.
o Provides pricing and delivery information, processes orders, and prepares cash reports.
o Knowledgeable of customer service inclusive of information on account activities, and other information that provides valuable service to our customers.
o Multi-tasking utilizing dealing with customers, clients, answering telephone, sending emails, writing to customers and processi
Consultant (Part Time)
Jul 2011 - Present
o Supervises the entire administrative, teaching, peer tutor and volunteer staff (43 personnel), assuming the duties of the executive director in her absence. Responses to emergencies and immediate situations.
o Participates in the planning, development, implementation and evaluation of program objectives and projects.
o Designs and develops training programs to meet program standards.
o Develops evaluation processes to judge performance results and to adjust future training sessions.
Teacher (3 years) , Accountant (8 years)
Nov 2000 - Jul 2011 (10 years, 8 months)
Teacher
o Utilized a variety of effective and professional techniques and methods to assist students in mastering objectives outlined by the Mississippi Department of Education.
o Instructed students in the areas of technology and computers.
o Accurately and promptly submitted attendance accounting and grade reporting.
o Created diverse lesson plans incorporating materials from major subject areas such as math, science, social studies, language arts and business.
Accountant
o Supervised and manage
Education
Doctor of Education
(2 years)
Qualifications
CPR
American Red Cross
2011
Infant CPR, First Aid, AED Child, Child CPR, Adult CPR, Pediatric First Aid and AED Adult
IC3
State of Mississippi Department of Education
2010
Internet and Computing Core Certification
Publications
Website
http://www.iprovirtualservices.com/
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