Ankur C.

Experience in handling blended processes. Unlike "pure play" BPO providers, our experience enables us to effectively automate and optimize processes, thereby assisting us in achieving Client Delight Service Delivery Team comprises of professional with CORE BPO DOMAIN EXPERTISE Robust Service Delivery Methodology Comprehensive quality processes integrating Six Sigma and Best of Breed Practices Time Tested Transition methodology enabling seamless process transition Comprehensive recruitment and training methodologies for rapid ramp ups Robust data & voice architecture Extensive BCP metho dology Quality Driven Value Proposition Multilingual / Regional Capabilities Closed loop architecture Consistently over exceeding Clients expectation PROVIDING 24*7 MULTILINGUAL SUPPORT COVERING THE ENTIRE CUSTOMER LIFECYCLE OUR VALUE PROPOSITION: o Experience in handling blended processes o Unlike "pure play" BPO providers, our experience enables us to effectively automate and optimize processes, thereby assisting us in achieving Client Delight o Service Delivery Team comprises of professional with CORE BPO DOMAIN EXPERTISE o Robust Service Delivery Methodology o Comprehensive quality processes integrating Six Sigma and Best of Breed Practices o Time Tested Transition methodology enabling seamless process transition o Comprehensive recruitment and training methodologies for rapid ramp ups o Robust data & voice architecture o Extensive BCP methodology o Quality Driven Value Proposition o Multilingual / Regional Capabilities o Closed loop architecture o Consistently over exceeding Clients expectation We are committed to cater mission critical solutions to provide a powerful back-support to your business. Our performance-driven, quality-focused, customized services will help you leap ahead of the rest. OUR SERVICES: ? Inbound Call Center Services ? Outbound Call Center Services ? Web Enabled Services ? Customer Support Service ? Technical Support Service ? Order Taking Services ? Phone Answering Service ? Medical Answering Services ? Inquiry Handling Services ? Appointment Scheduling/Setting ? Information Gathering Services ? Lead Generating Services ? Market Research Services ? Debt Collection Services ? Product Information Request ? Customer Satisfaction Survey ? Telemarketing Services ? Help Desk Service India ? 3rd Party Verification Services ? Chat Support Services ? Email Support ? Order Taking and Tracking ? Direct Mail Response ? Billing Support Services