Carlos A. Profile

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san salvador,

el salvador

It's currently 2:55 AM here

Joined March 23, 2012

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Carlos A.

@cgalfaro

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san salvador,

el salvador

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Experience

Alfacom

Jan 2012 - Present

Accounting - Manage and control administrative costs. Analysis of monthly financial balance. Bank account control. Administration - Achieve sales and support goals. Work with each different department to determine the global company drive. Control pricing, inventories, exports, and imports. Mantain and create relationships with new and current business partners. Mantain and create new relations with service and product providers.

Alfacom

Jan 2009 - Jan 2012 (3 years)

Develop new strategies to get new customers and ensure customer satisfaction with existing customers. Start and mantain relationships with technical suppliers of hardware and software. Technical aid to customers on developing taylor made IT solutions for customer needs. Manage and oversee new installations to ensure customer is completely satisfied. Manage products as: Servers, Client PCs, and security solutions.

Navega El Salvador

Sep 2008 - Jan 2009 (4 months, 1 day)

Monitoring network performance and ensure network is working. Detecting faults in the core network to ensure connectivity of customers. Fix and reconfigure network core systems and CPE. Manage technitians to fix phisical problems or replace equipment when needed.

Education

Telecomunications Eng.

Universidad Don Bosco,

2004 - 2009

(5 years)

Qualifications

BPI (Dell) SixSigma

2008

Project Management certification. US$4M in savings improving processes inside a support organisation. Organize budgets. Lead a team to ensure project success.

CompTIA

2006

Support computer hardware. Add/Remove computer hardware. Troubleshoot IT Hardware.

Microsoft

2008

Microsoft Certified Desktop Support Technititan. Support for a windows network. Configure network protocols. Customer support for program features in Windows.