Okonkwo E. Profile

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$10 USD / hour

lagos,

nigeria

$10 USD / hour

It's currently 6:51 PM here

Joined June 27, 2022

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Okonkwo E.

@Chijessica

0.0

(0 reviews)

0.0

100%

$10 USD / hour

lagos,

nigeria

$10 USD / hour

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Virtual Assistant, Email, google workspace, Slack

I am service -focused Customer Service Representative dedicated to actualizing satisfaction and retention with proactive attention to individual needs. Enthusiastic in handling questions and resolves concerns with great problem- oriented and attention to details. Multi task and manage time well to consistently meet performance targets exceed expectations. I DELIVER * Order processing * Lead generation * Provider identification. * Call escalation * Product knowledge. * Team development. * Problem resolution.

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Experience

Max structural concepts

Mar 2021 - Mar 2023 (2 years)

Assisting Customers: During this time,i forsee that customers with inquiries, issues, and requests, provided information and solutions. Problem Solving: I identify and resolve problems, aiming to ensure our customer satisfaction and retention. Communication: I creat effective communication , conveying information accurately and professionally. Order Processing: I processd oders, purchases, and returns, ensuring smooth transactions and addressing any issues that may arise