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calgary, canada
It's currently 2:52 PM here
Joined January 31, 2013
0 Recommendations
Craig T.
@craigatobin
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calgary, canada
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A+ Certified Technician / Freelance Web Designer
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Portfolio
Portfolio
www.pccn-pictoucounty.ca
www.pccn-pictoucounty.ca
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Experience
Freelance Web Designer
Nov 2012 - Present
o Provide exceptional customer service.
o Provide accurate price quotes for customers based on their web related needs.
o Determine and demonstrate understanding of customer's needs.
o Provide customers with status updates on the design and coding phase of the project.
o Provide full implementation of the website to an online host upon completion and ensure customer satisfaction.
Associate Technician
May 2011 - Nov 2012 (1 year, 6 months)
o Provide exceptional customer service.
o Determine and demonstrate understanding of customer's needs.
o Provide an inviting environment for the customers by maintaining a neat and clean department.
o Sell products and services which provide the total solution.
o Perform basic and advanced technical system diagnostics and upgrades on customers' technology.
o Stay up to date on product information by completing training modules and researching online.
o Ship and receive computers to and fro
Computer Specialist (Seasonal Employee)
Nov 2010 - Jan 2011 (2 months, 1 day)
o Provide exceptional customer service.
o Provide recommendations of services and solutions by getting to know customers and helping solve their unique end to end needs.
o Troubleshoot various computer related problems and issue appropriate solutions.
o Proper down stocking of merchandise.
Education
PC Repair
(2 years)
Qualifications
A+
CompTIA
2012
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