Faizan A.

I have over 4 years of experience in Virtual Assistance, Customer Support and Educational Services. I have been a part of lots and lots of online projects where I have helped hundreds of clients in tasks such as:- - Provide Customer Support on over 25 different accounts - Order taking, Complaint resolution and answering phones for various client offices. - Getting Training on And Executing New Projects as they are brought in the Company. - Documenting Process Details, Standard Operating Procedures and Training Manuals. - Writing Business and Marketing Plans for New Opportunities company may pursue. - Customer service - mostly email, phone and Chat, Resolving Clients Issues. - Administrative Support & Back Office Services, Like Shipping Orders, Processing refunds. - Email follow up to direct mail or email marketing campaigns - Keeping records of all passwords and account information - Other task as required I have also provided Educational Services. I am a Materials Engineer by profession and this allows to me solve everything from problem solving perspective which not only increases my efficiency but also makes me come with faster solutions for future use. I also have a team of people who can offer much more then this. I have Level 3 passed CFA's(Chartered Financial Analysts) who can help you with any Finance or Accounting related projects !!!