Gerryl M.

I am responsible for managing an organization's social media accounts, creating and curating content, and engaging with followers to build brand awareness and loyalty. I develop and implement social media strategies that align with the organization's goals, monitor social media trends, and analyze data to measure the success of campaigns. I am also a customer service support representative. I am responsible for handling customer inquiries, complaints, and issues through various communication channels such as email, chat, or social media. I provide assistance to customers, resolve problems, and ensure customer satisfaction. I also maintain records of customer interactions and escalate issues to higher-level support teams if needed. If you are a company that is looking for someone to take your social media content to the next level and need a customer service support - I'm your gal!