Kevin Justin S.

Hello! I'm Justin, a seasoned Customer Experience leader with a flair for the creative. With over 12 years of management experience, I've honed my skills in customer support, team scaling, and cross-functional collaboration at renowned companies like Groupon, Trunk Club, and Nordstrom. But there's more to me than meets the eye. Dive deeper, and you'll find a Theatre Performance graduate passionate about the arts. My theatre background enhances my communication and presentation skills and positions me uniquely for acting and voiceover opportunities. I've studied sketch comedy and musical improv at the esteemed Second City, Chicago, completing two conservatories and immersing myself in comedic performance. Beyond the stage, I've ventured into the technical realm, dabbling in sound design for various productions and teaching myself the intricacies of the Adobe Creative Suite. My self-taught video editing skills have been showcased in department-wide meetings at Groupon, Trunk Club, and Nordstrom, reflecting my ability to craft compelling visual narratives. And when you think you've got me figured out, I'll throw in a fun fact: I've MC'd beauty pageants, blending my theatrical background with live event hosting. Whether you're looking for a dedicated professional to elevate your customer experience, a creative mind for your next performance project, or a skilled editor to bring your visuals to life, I'm your guy. Let's collaborate and create something exceptional!