Learning Dynamics: Individual, Group or Team, and Organization
_______ We are encouraged and expected to manage our own learning and development.
_______ People avoid distorting information and blocking communication channels, using such skills as active listening and effective feedback.
_______ Individuals are trained and coached in learning how to learn.
_______ Teams and individuals use the action learning process. (that is, they learn from careful reflection on problem situations, and then apply their new knowledge to future actions.)
_______ People are able to think and act with a comprehensive, systems approach.
Organization Transformation: Vision, Culture, Strategy, and Structure
_______ Top-level managers support the vision of a learning organization.
_______ There is a climate that supports and recognizes the importance of learning.
_______ We learn from failures as well as successes.
_______ Learning opportunities are incorporated into operations and programs.
_______ The organization is streamlined--with few management levels--to maximize communication and learning across all levels.
People Empowerment: Employee, Manager, Customer, and Community
_______ We strive to develop an empowered workforce able to learn and perform.
_______ Authority is decentralized and delegated.
_______ Managers take on the roles of coaching, mentoring, and facilitating learning.
_______ We actively share information with our customers to obtain their ideas to learn and improve services and products.
_______ We participate in joint learning events with supplies, community groups, professional associations, and academic institutions.
Knowledge Management: Acquisition, Creation, Storage and Retrieval, and Transfer and Use
_______ People monitor trends outside our organization by looking at what others do--for example, by benchmarking best practices, attending conferences, and examining published research.
_______ People are trained in the skills of creative thinking and experimentation.
_______ We often create demonstration projects to test new ways of developing a product or delivering a service.
_______ Systems and structures exist to ensure that important knowledge is coded, stored, and made available to those who need and can use it.
_______ We continue to develop new strategies and mechanisms for sharing learning throughout the organization.
Technology Application: Information Systems, Technology-Based Learning, and EPSS (Electronic Performance Support Systems)
_______ Effective and efficient computer-based information systems help our organizational learning.
_______ People have ready access to the information superhighway--for example, through local area networks, the Internet, ASTD Online, and so on.
_______ Learning facilities such as training and conference rooms incorporate electronic multimedia support.
_______ We support just-in-time learning with a system that integrates high-technology learning systems, coaching, and actual work into a seamless process.
_______ Electronic Performance Support Systems (EPSS) enable us to learn and do our work better.
