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$8 USD / hour
Flag of BOSNIA AND HERZEGOVINA
brcko distrikt, bosnia and herzegovina
$8 USD / hour
It's currently 9:07 PM here
Joined April 26, 2021
0 Recommendations

Nastasja P.

@nastasjap10

5.0 (1 review)
1.8
1.8
100%
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$8 USD / hour
Flag of BOSNIA AND HERZEGOVINA
brcko distrikt, bosnia and herzegovina
$8 USD / hour
100%
Jobs Completed
100%
On Budget
100%
On Time
N/A
Repeat Hire Rate

Content/Marketing Writer; Presenation Designer

Hi there, If you need a content/marketing writer look no further! I am a passionate, creative, thorough, well-organized, and detail-oriented professional. I have international work experience in communications and guest relations (from the hospitality industry). My abilities and skills lie in communications, content, and presentation-making. I am also interested in other cultures and aware of their differences and similarities as this is important to where the content or marketing design is being presented. My passion is everything that relates to marketing, writing, and presentation-making. Currently, I am finishing my Master’s studies in International Business where the accent is put on different cultures business, marketing, logistics, and managerial decisions. Before that, I worked in the U.S. as Front Desk Agent; China as Guest Relations Officer; and on MSC Cruise Ships as a Shop attendant. I have gained and improved many skills in these jobs, such as analytical, detail-oriented, presentation, effective communication, organization...

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Experience

Front Desk Agent

Sheraton Denver Downtonw Hotel
Jun 2018 - Jun 2019 (1 year)
- Controlling rooms floor for contract guests and members - Communicating with guests and other hotel departments - Training new team members - Solving guest-related problems Key achievements: - Promotion to Rooms Control (supervisory department of FrontDesk) - Helping to transfer from Starwood to Marriott PropertyManagement System in October 2018

Shop Attendant

MSC Magnifica
Apr 2017 - Oct 2017 (6 months, 2 days)
- Organizing inventory and shop floor - Making sure that the shopping experience was great for guests - Organizing and following sales and marketing promotions - Assisting team members Key achievements: - Promoted from Promo Tables to be in charge of 2 out of 7 shops - Continuous reach of the sales target

Guest Relations Officer

Renaissance Tianjin Downtown Hotel
Mar 2016 - Jul 2016 (4 months, 1 day)
- Continuously improving Guest Satisfactory Survey - Communicating with guests, - Investigating and solving any challenges that guests might have during their stay in the Hotel. Key achievements: - Increasing guest’s satisfaction and improving Guest Survey Statistics - Being the host of Renaissance Global Day of Discovery in the Hotel

Education

Master's Degree in International Business

Univerza v Ljubljani, Slovenia 2019 - 2021
(2 years)

Bachelor in Hospitality Management

Belgrade University, Serbia 2013 - 2018
(5 years)

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