## BIO
**Experience**
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PNB Life Insurance, Inc. - Financial Advisor  -  October 2011- present
PNB Pagadian Branch   -   OJT  -  June 2011- October 2011
Jollibee Pagadian   -   Service crew -October 2008-October 2011
Southern Mindanao Colleges   -  Librarian Assistant - March 2008-October 2008
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**Education**
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BS in Business Administration, Southern Mindanao Colleges , 2008-2011
High school, JHCSC CMSECAT High school Department, 2004-2008
Elementary, Biswangan Elementary school, 1998-2004
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**Key strengths include:**
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* Process Improvement
* Leadership
* Costumer service oriented
**Management Philosophy**
In today's competitive world, the best way to ensure organizational success is to delight the customer. Today's customers -- and tomorrow's -- want responsiveness, low cost and high quality.
It's no longer enough for employees to simply "embrace" change: continuous improvement must become a way of doing business, where people actively seek improvements and where systems and processes support and drive initiative. Trust is the key. The work environment must be such that people work without fear, within a culture that encourages pride in both personal and organizational accomplishments.
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**References:**
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**Victoria A Cagas   -** Branch Manager (PNB Pagadian Branch)
**Ronna Belle L. Ver –** Relationship Officer (PNB Pagadian)
**Libertine B. Ayuman –** Operation Manager (Jollibee)
## Area of Expertise
* Transcription
* writing
* editing