• I have 7 years of experience in software testing on ERP, VoIP, NMS, Client/Server & Web based applications.
• 3+ years of experience in Test Automation using QTP (9.2 to 11.00 versions).
• I have extensively used automated test tools like QTP,Load Runner & SOAP for Functional,Performance & Regression Testing.I have written adequate amounts of vb scripts which integrate ALM(QC) to QTP.
• I have good experience in Descriptive Programming using QTP 9.2 to 11.
• Worked as primary liaison with Business, QA, Development teams and Vendors for major releases, recreation of customer issues, subsequent Hot fix and patch testing and successful release of patches.
• Log, track, and verify resolution of software and specification defects along with documenting all phases of QA process.
• Conducted various user conferences, training and demos showcasing new functionality and enhancements. Evaluating and gathering specific client expectations on QA
• Reengineer QA methodologies and processes that resulted in establishment of complete traceability of requirements and enhanced test quality.
• Managed various QA phases , Train and Mentor team members on process/test methods
• Single handedly owning, operating and upgrading test environments for entire QA group.
• Meet weekly with team members to verify goals, responsibility, and understanding of assigned projects; Help clarify their projects and roles by reviewing their test cases and documentation.
• Lead UAT testing activities done by the Business Users and securing Sign off on the patches released to UAT.
• Coordinate defect review meeting between various stake holders.
• Good Knowledge of Black Box Testing with reference to protocols like SIP, SS7 (ISUP).
• Solid understanding of EMS, NMS & FCAPS functionality Testing.
• Experience of writing Perl & VB Script.
• Having exposure to Asterisk (AADK Appliance & OSN).
• Good Knowledge of Mobile Technologies like GSM & CDMA with reference to protocols like SDH & PDH.
• Good experience on Test Management Tools like HP Quality Centre 10.0.