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$8 USD / hour
Flag of PHILIPPINES
$8 USD / hour
It's currently 6:41 PM here
Joined August 5, 2012
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Kkkk G.

@rhoninc

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$8 USD / hour
Flag of PHILIPPINES
$8 USD / hour
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customer service, transcriotionist, data entry

As experience in customer service, I learned to be service oriented and a team player especially in dealing with people of different backgrounds under the context of business work. From my experience as technical support representative, I have made myself responsible for the organization of our entire activities so much so that I was able to learn and garner good qualities and skills that qualify for good management services. I'm very much willing to learn more new things. It would be rewarding to work with you. My ability to work well with others and my determination to do a good job could be an asset to you.

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Experience

Production Associate

Innodata Knowledge Service, Inc.
Oct 2009 - Dec 2010 (1 year, 2 months)
Responsibilities: -Responsible for the execution of tasks in production such as encoding, data processing, editing, formatting, scanning keying, proofreading, type reading, imaging, parsing, checking and other tasks necessary in the delivery of the product to the client. -Studies and familiarizes oneself with project rules, specification and updates of the assigned projects. -Ensures that daily production output meets the quota and accuracy requirement of the assigned tasks. -Ensures that steps specifi

Audio Transcriptionist

Pacific Global Outsource Solutions, Inc.
Jul 2008 - Oct 2008 (3 months, 1 day)
Responsibilities: - Complete, accurate transcription: Listening to audio and accurately converting the entire audio into print format. - Attention to detail: Ensuring accurate spelling and consistent, logical formatting of transcribed document. - On-time delivery: Meeting or exceeding quota to be transcribed.

Technical Support Rep.

Qualfon Contact Center
Aug 2007 - May 2008 (9 months, 1 day)
Responsibilities: -Answer phone call regarding customer inquiry and product service quality -Work with outside vendors and affiliated groups to troubleshoot and restore customer services. -Conduct analysis and troubleshoot via phone for customers using the cellphone tools from representative`s computer and then provide feedback from listening to and observing customers use of product for resolution. -Escalate issues to appropriate team and supervisor following customers specific issues and escalation pr

Education

Computer Eng\'g (entry level)

AMA University, Philippines 1998 - 2002
(4 years)

Qualifications

Network Technician

TESDA-CEBU
2003
List of Competencies 1. Observing Safety Precaution of Materials, Equipment and Devices 2. Installing, Laying Out and Maintaining Network Cables 3. Installing, Configuring and Maintaining Server and Clients 4. Installing and Configuring Network Devices 5. Maintaining Network Hardware and Software

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