Rikki S. Profile

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$10 USD / hour

las piñas,

philippines

$10 USD / hour

It's currently 8:56 AM here

Joined June 2, 2010

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Rikki S.

@rikki1926

0.0

(0 reviews)

0.0

$10 USD / hour

las piñas,

philippines

$10 USD / hour

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Repeat Hire Rate

Fraud, Risk and Compliance Specialist

With more than 10 years experience in the BPO industry in the Philippines in Customer Support, Technical Support, Risk Management, Regulatory Compliance, Chargeback Management and Risk Analysis. Currently transitioning to freelance work from the corporate setup. Highly flexible with keen attention to detail, I can provide services including: * data processing * data analysis * Internet research * lead generation * email handling * content writing * customer support

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Experience

William Hill Online

Dec 2016 - Jun 2019 (2 years, 6 months)

* Fraud analysis and profiling * Chargeback analysis, representation and prevention * Merchant - to - bank correspondence

William Hill Online

Sep 2014 - Dec 2016 (2 years, 3 months)

* Internal auditing across departments to ensure procedures are Gambling Regulation compliant * Sending feedback to relevant departments on procedural breaches * Escalation handling in line with Gambling Regulations * Enhanced Due Diligence checks