Location: Manila, Philippines
Member since: June 2009
Mobilezapp Apps, Inc.
Inbound/ Outbound Phone Support, Appointment Setting
Retail Sales/ Order Processing<br />Assist Customers in finding products that match their needs<br />Answers questions about products, its availability, value and features<br />Post Sales Support on shipment status, return and exchange processes
Customer Support<br />Providing basic technical troubleshooting steps for Media Player Platform<br />Assisting Customers on set up and installation requirements of Media Player <br />on Customer's Computers<br />Updating Customers on Products and Request Status<br />Answering Customer's queries on account charges and on billings<br />Processing refund request, courtesy credits, and payment<br />Updating customer's account, charges and payment method
MRI Depot, Inc.
Calling and Identifying decision makers / Directors in charge of imaging equipment <br />Providing informational specification sheets, literature and marketing materials Via fax or email as requested and as required of clients<br />Collecting buyer's referrals and sellers equipment, Specification Equipment Sheet <br />Updating database of Customer's information
People Support Philippines, Inc
Collecting money owed on past due accounts using the telephone and by online payment processing<br />Arranging for repayment, updating payment records, advising debtor regarding action steps on particular overdue account<br />Completing appropriate system documentation for customers account
Support Save Solution, Inc.
Responding to incoming Customer's phone calls and inquiries by providing product or service information and closing service orders<br />Processing orders, payment and preparing entry to database<br />Ensuring customers understanding of contract information after closing service sales
Bachelor of Science in Biology,
Far Eastern University
VA or Online Marketer