EDUCATIONAL BACKGROUND
F BSc Chemistry – Loyola College, Nungambakkam, Chennai 600 034 (1993–1996)
F PGDAC – Live, Loyola College, Nungambakkam, Chennai 600 034 (1996–1997)
F MBA – Madurai Kamaraj University, Madurai (1999–2003)
F Lean Six Sigma – MSME Development Institute, Chennai (2009)
F Diploma in Web Programming – Sunsea Technologies, Chennai (2001)
WORK EXPERIENCE
Hurix Systems Private Limited (From May 2006 to Dec 2010)
F Worked as a Quality Analyst Lead
F Roles and Responsibilities includes:
o Testing the output by doing Random Sampling of Books, Journals and Directories
o Complete checking of Zero Error Zones
o Involving in Customer Complaint Analysis – both Internal and Client; and identifying Root Cause and CAPA
o Segregating Internal Errors and Maintaining Documentation
o Process Improvement — Involved in setting up the process and follow-up
o Projecting IDRE and EDRE; and Rework Strategy
o Upgrading Management Information System
o Creating Specification and Template checking / Matching Specification with Template / Preparing Mock-up sample against Client Specification
o Allocating Projects and coordinating the Team
o Extensively trained people on QC and QA activities — Conducting Internal Training to Trainees, QC and Composition Team; Preparing Training Material and Evaluating their performance
o Achieving PreSales and getting opportunity for new projects — Involved in creating various templates for large wing customers like MGH, Harcourt Achieve, Sage Publishers, ICAI, Elsevier; includes Books, Journals etc. (Hands of experience on PreSales)
o Involving in analysis of input material and preparing checklist before starting the production
o Projecting week wise Quality data and conducting Defect Prevention Council meeting to the Management
o Involving in Resource Utilization
o Working with Clients like MGH, Harcourt Achieve, Sage Publishers, ICAI, Elsevier
o Managed Pilot projects for various Clients and as per their requirements
o Taking responsibility for Client satisfaction and Organizational needs
Charon Tec Private Limited (From August 2003 to April 2006)
F Worked as Senior Proof Reader and Job Study Person
F Roles and Responsibilities includes:
o Involved in Proof Reading and styles checking of Books and Journals
o Matching the Specification against Template / preparing Mock-up sample for Client supplying Specification
o Coordination with Client for Dispatches and Queries
o Preparing general instructions for individual projects and coordinating the team
o Involved in Revises and Finals stages of Books and Journals
o Worked with Clients like Elsevier, Arnold, CUG, MGH, SAGE, CQ Press and T & F
Emptek Publishing (From June 1999 to July 2003)
F Worked as Proof Reader cum Graphics Operator
F Roles and Responsibilities includes:
o Doing Data Entry, Proof Reading and creating Line arts for Graphics and Color Adjustments for Halftones
o Coordinating with Press for Printing
o Creating Subject and Author Index for Ceramics, Metallurgy, and Chemical Engineering of books and Journals
o Worked with Clients like IOM and MAMP