Summary Highlight
• Minimum keyboarding speed 50 wpm, Alpha Numeric Data Entry 8,000 KSP
• Working knowledge of MS Word, Excel, Access, Power Point, Outlook, Email
• Experience in a fast pace environment, front-line contact, and greeting clients
• Proven ability to initiate, prioritize and problem solve challenging issues
• Operate 12 line switchboard and directed calls to appropriate staff member
• Great communication, interpersonal, writing and verbal skills
• Confirm to maneuver with cultural diversity
• Able to work independently or as a team player, flexible
• Willing and able to learn new skills and procedures quickly
Social Worker Diploma
Data Processing Certificate
Recognition Certificates
Risk Management Solutions,
March & July 2004