Waqar A.

A skill-full IT resource, with more than 7 years of Techincal Support experience. Currently employed at Dajisoft Inc. for more than 4 years providing Technical Support to company's clients on Dajisoft owned products and services. Also taking care of client's databases and server maintenece when needed. Liasing and communicating updates to clients. Managing database deployments and data operations on Azure cloud databases. Having experience of implementing ERP Solution in complex organization having various departments and interacting with each stakeholder in order to make the implementation happen. Also a .NET Developer, professional with over a 1 year hands on experience in software development and analysis throughout the project life cycle, concentrating on SOA, C# .Net, WPF, Expression Blend, Service Layered Architecture based on .Net Framework 4.0 Standards, SQL Server 2005 / 2008 / 2012, Crystal Reports, Indigo Studios. Seeks a challenging position to utilise skills to develop intelligent and efficient software. Also have expertise in writing Business and IT Software Technical proposals and documentation. Have dealt with making all sorts of Business Process documents like SRS, FRS, Inception Reports, Draft Reports, Flow Charts, Customer Requirements, Business Analysis Documents and User Manuals and Reports. At the start of my career, I used to work in a call centre which helped me enhance my communication skills to a very high-level. I am a quick learner and can blend in the environment quickly. I am a Team player with strong problem solving and analytical skills with excellent communication skills both written and verbal.