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$15 USD / hour
Flag of UNITED STATES
waterloo, united states
$15 USD / hour
It's currently 2:11 PM here
Joined April 4, 2014
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Wendy R.

@wendyreiners

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$15 USD / hour
Flag of UNITED STATES
waterloo, united states
$15 USD / hour
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Customer Support Specialist - Data Entry Worker - Writer - Management - Marketing Support

I am an expert Communications Freelancer and have to my credit many years experience working for various employers in many genres. My experience includes working as a Communications Freelancer, Customer Support Specialist and Data Entry Operator. I also have a good understanding of Data Processing and eBay. I can work along well in cooperation with the whole team and manage them also efficiently, or work individually. I am ready to be hired by you.

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Experience

Telecommute Customer Support Agent

LiveOps
Nov 2013 - Present
Achievements: • Assigned to four direct customer support lines • Completed training in 54 different client courses in online university Responsibilities: • Provide callers with customer service or sales support based on call type • Up-sell products and additional services • Be a polished, knowledgeable, friendly voice of the company on every call • Provide one call resolution

Telecommute Customer Support Agent

Pleio Health Support Systems
Jun 2013 - Sep 2013 (3 months, 1 day)
• Responsible for providing support to patients who had started new medication for the first 100 days on the medication • Call Patients weekly to check on medication, exercise, and health routine changes; Offer additional phone, web, and email support sources • Immediately report any adverse medication reactions

Motor Route Driver

Lee Enterprises
Mar 2008 - Jun 2010 (2 years, 3 months)
Waterloo Courier Independent Contractor March 2008-June 2010 Responsible for daily delivery of local newspaper to 200 motor route customers

Education

BA Busidness Management

American InterContinental University, United States 2012 - 2014
(2 years)

AA Business Administration

American Intercontinental University, United States 2008 - 2010
(2 years)

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Certifications

us_eng_1.png US English 1 93%
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freelancer_orientation.png Freelancer Orientation 1 80%
employer_orientation.png Employer Orientation Exam 1 75%
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