William Jr R. Profile

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$10 USD / hour

surigao sur,

philippines

$10 USD / hour

It's currently 10:39 PM here

Joined April 17, 2013

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William Jr R.

@wrosil217

0.0

(0 reviews)

0.0

$10 USD / hour

surigao sur,

philippines

$10 USD / hour

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Jobs Completed

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On Time

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Repeat Hire Rate

Virtual Assistant /Online Business Management

Your Virtual Assistant. Bringing 10+ years’ hands-on experience in handling inbound calls for information and providing tier-2 support to customers and setting appointments. Have done Content and article writing, blog posting, and data mining previously. Poised to use my exceptional skills in handling and scheduling duties to ensure smooth office procedures.

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Reviews

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Experience

OzGreen

Jul 2019 - Present

Calling prospective clients using a list of phone numbers provided to me. Accepting calls from prospective clients as they arise. Fielding basic questions and concerns about the products and services offered. Scheduling a consultation between the prospective client and a Sales Representative. Keeping a detailed log of calls, including those which were not answered. Attempting to contact prospective clients who you have been unable to contact.

Hubport Interactive Phils.

Jul 2011 - May 2015 (3 years, 10 months)

Answer incoming calls by greeting customers and introducing yourself and the company Call potential customers by following callinglist provided by the client Confirmation of appointment through acceptance of calendar invites and full use ofSalesforce to collaborate and communicate internally and externally Collect customer information, in addition to their specific product and service needs Input all information gathered directly into our company CRM

Sutherland Global Services

Jan 2006 - Oct 2010 (4 years, 9 months)

Responsible for all aspects of provisioning of new hire sales professionals(SP) for the AT&T MSS line of business including settingcorporate expectations, system access,AT&T application and domain access and sales training. Providing the training team with operational support for AT&T process and compliance procedures and documentation

Education

Masters in Business Administration

Central Mindanao University,

Philippines

2019 - 2021

(2 years)

BS in Resource Management

Central Mindanao University,

Philippines

1995 - 2002

(7 years)

Qualifications

Common European Framework of Reference (CEFR)

2002

Passed the Standard English Test with a rate of 68-C1 Advanced Level based on the Common European Framework of Reference (CEFR). The result of this test shows that my English allows me to read both factual and literary texts with ease, recognizing differences in style and tone. I can understand complex technical writing on unfamiliar subjects.