Jocelyn C. Profile

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$17 USD / hour

mount uniacke,

canada

$17 USD / hour

It's currently 8:34 AM here

Joined May 26, 2008

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Jocelyn C.

@xjcx0

0.0

(0 reviews)

0.0

$17 USD / hour

mount uniacke,

canada

$17 USD / hour

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Experienced Professional Assistant

I am hardworking and dedicated with a great amount experience within the customer support/customer service industry. I have a passion for the work that I do and ensure that it is done properly with great attention to the details involved.

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Experience

FoxTranscribe

Apr 2012 - Present

Provide client and employee support via various methods including zendesk, phone, workspace/orderpage, and Skype. Process and deliver client orders. Prioritize late orders. Resolve issues related to orders both by clients as well as agents.

Nova Scotia Power

Feb 2007 - Jan 2011 (3 years, 11 months)

Created new customer accounts. Processed requests for electrical wiring permits by registered and licensed electrical contractors. Scheduled inspections of wiring installing on new homes and repairs by a certified electrical inspector. Collected on past due electrical contractor accounts. Scheduled yearly electrical inspections for business and government accounts. Maintained accurate records of client and contractor information within the internal database.