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$10 USD / hour
Flag of PHILIPPINES
$10 USD / hour
It's currently 4:42 PM here
Joined April 24, 2013
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Louie M.

@louiemarcelo

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$10 USD / hour
Flag of PHILIPPINES
$10 USD / hour
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\'\'Expert Telemarketer\'\'

Hi!!I'm Louie Experienced with Telemarketing, Appointment setting and Sales skills that can provide maximum client satisfaction. Been through with different Outsourcing companies for almost 4 years now. I started as a customer sales representative and due to the success of our accounts I was promoted as a Supervisor. Handled teams composed of 10-20 agents, managed numerous successful accounts based in the United States, Australia and United Kingdom. Expert with skills in telemarketing, appointment setting, customer service, outbound selling,...

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Experience

Technical Support Representative/Consultant

Auckland Global Test Market Services
Jan 2009 - May 2012 (3 years, 4 months)
Auckland Global Test Market Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Management services. For more than a year now, I worked as one of their Technical Support Representative under one of the company's biggest account AT&T U-verse. Responsibilities includes: *Accepts inbound calls for customers with technical issues on their TV, phone and internet service. *Process order

Office Staff

OFW RECRUITMENT AGENCY
Aug 2010 - Apr 2012 (1 year, 8 months)
Recruitment, office assistance, Documentation.

Customer Service Representative

SouthGate Business Solution
Feb 2006 - Apr 2008 (2 years, 2 months)
South Gate Business Solution is an Outsourcing company focusing on B2B and B2C services including inbound, outbound and non voice accounts. We have a dedicated and well trained cadre of customer support specialists who are able to consistently provide excellent services delivered in a timely and cost-effective manner. Responsibilities: *Handles 10-20 agents. *Set goals and make sure to attain team's target. *Facilitate in problem solving *Lead by setting a good example (role model) to subordinates *Motiva

Education

Bachelors Degree

University of the Philippines, Philippines 2006 - 2010
(4 years)

Qualifications

Professionalism and sales clinic

DMCI PDI Trainings and Recruitment
2013
Categorical Sales Training of Telemarketing, inbound and outbound call center, Customer sales representative, Cold calling and appointment setting.

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