PR Sugarcrm Email SD Customisation

In Progress Posted Aug 10, 2013 Paid on delivery

$250-750 USD

Paid on delivery

In Progress Paid on delivery

PR Sugarcrm Email-SD Customisation

Sugarcrm CE 6.5 with [url removed, login to view]

Using Advanced OpenWorkflow, ProcessMaker – SugarCRM Edition, BonitaSoft or AlineaSol Work Flow Manager to achieve the following:-

1 Convert Incoming Email To An ServiceDesk Case (Capture Sender Email, Recipient Email, Date/Time, Subject and Body)

2 Search Contact to identify Email Sender and link to SD Case.

3 If Contact can be linked to SD Case, Account is to be linked as well. (Contact is linked to Account.)

4 SD Case escalation by sending email with relevant information.

5 Incoming and outgoing emails to link to SD Case by having [Case #] in email subject.

6 Incoming email with keyword example “completed” will be used to close a SD Case.

7 Dependent dropdown is required for Account-Contact field in SD Case.

MySQL PHP Software Architecture SugarCRM

Project ID: #4812244

About the project

9 proposals Remote project Active Aug 21, 2013

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Awarded to:

auriclesoft09's Profile Picture
auriclesoft09

Dear Sir, Expertise in Open Source/CRM/ERP/POS/EMR/DMS/CMS/ANDROID/VoIP/Custom Solutions/Web designing. We do customization as per your requirements. With a good Profile in Freelancer and experience of over seven yea More

$690 USD in 24 days
(24 Reviews)
6.0

9 freelancers are bidding on average $557 for this job

dinotech's Profile Picture
dinotech

Understood your requirement and ready to start...

$773 USD in 21 days
(59 Reviews)
6.7
otssolutions01's Profile Picture
otssolutions01

~~~~(@@@@~~~~Hi, We are a 10 year old professional IT software company. We would like to work on this project. Please find more details in your PMB. Thanks.

$789 USD in 12 days
(1 Review)
4.7
midars's Profile Picture
midars

Hi, I understood your requirement not 100% but got a brief idea. You need a advanced Case module. I have worked on many SugarCRM project and done lot of customization. You can check my profile for the review. I More

$555 USD in 10 days
(5 Reviews)
3.6
Topstar's Profile Picture
Topstar

sir check pm for detail

$300 USD in 5 days
(2 Reviews)
2.7
fixfin's Profile Picture
fixfin

Hi We are CRM/ERP/POS/Custom Software solution providing company. So we are really interested to deliver this project. For more details please see your PM. Regards Business Development Manager FixFin Techno More

$277 USD in 7 days
(3 Reviews)
2.5
zachko's Profile Picture
zachko

Hello, please check private message.

$450 USD in 15 days
(2 Reviews)
2.3
userdatacode's Profile Picture
userdatacode

We are aggregated with innovation, creativity, ability, Knowledge, experience, convergent thinker, skills, professionalism etc. It'll be our pleasure to work with you. Check PM for more.

$500 USD in 25 days
(1 Review)
0.0
anupbattasha's Profile Picture
anupbattasha

HI ericchoovw, we have gone through the features mentioned in your requirement. We have the in-house capability and expertise to deliver a similar kind of product. We would like to have a round of discussion to have a More

$422 USD in 15 days
(0 Reviews)
0.0
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