Web Server Technical Support
₹400-750 INR / hour
Description: Bluewebsolutions is seeking a skilled Web server Technical Support Representative with excellent Linux skills. Candidate will primarily be responsible for assisting web development support personnel with problem resolution related the enterprise web hosting environment as well as assist in managing and maintaining the overall health of the environment.
As a Web Hosting Customer Support Technician, you should have the ability to solve issues on Web Server and Mail Servers and may require limited emergency evening, weekend or call-in support.
Responsibilities:
Demonstrating the ability to diagnose complex customer application issues and provide quick and accurate solutions within a collaborative environment.
Taking ownership of issues from identification through resolution.
Providing technical support for Level 1 issues via Team weaver and the telephone.
Installing, configuring, and maintaining services such as NGINX, Apache, MySQL, and Exim.
Ability to debug and troubleshoot Server issues like clearing cache, email relay issues.
Desired Skills:
Advanced knowledge of the cPanel/WHM control panel.
Advanced knowledge of the Linux operating system.
Knowledge of FTP, DNS and Mail Protocols.
Advanced knowledge of NGINX, Apache, MySQL, and Exim.
Flexible schedule.
Note: We do not share our server credentials to you and you should fix the issues via Team viewer(Remote access softwares)/phone.
Project ID: #10825492
About the project
Awarded to:
Hello, I am Linux system engineer working with web hosting company from past two years and having knowledge of maintaining linux servers, security issue, software installation, server installation, DNS configuratio More
9 freelancers are bidding on average ₹645/hour for this job
i can provide remote technical support via teamviewer. i have expertise in all the specified topics in your project description. kindly message me to discuss about them and we can get started working together right awa More
Hello Sir, I have gone through your requirements is Web Server Technical Support. I have more than 7+ years of experience in Network support and Web Hosting, Network Solution, Web Hosting, WHM, Cpanel, Plesk Pane More