Help Desk Server 2013/Desktop/Tablet/Network Support Tech
$8-15 USD / hour
We are a US based company who provides business services to the SMB market. Recently we have been installing systems that will require a minimum amount of customer service/tech support (on average, less than 5 hours per month each). This is not a full time position, but as time goes on, it will be.
RESPONSIBILITIES:
Diagnose and resolve technical hardware and software issues relating to Server 2013/Desktop/Laptop/Tablet computers, networks, Windows, wireless, printers/scanners, enterprise applications, and other related equipment.
Address issues relating to customers on VDI / remote desktops.
Assist other Help Desk Technicians to address issues.
Work with vendors in a collaborative manner to resolve issues.
Communicate with end users by phone, email, and via ticket system
Job Requirements:
Knowledge of
In-depth knowledge of Microsoft Operating systems including Windows 7/8/10, Windows Server 2008/2012, Microsoft office applications such as Outlook, Excel and Word, logical networking technologies such as Microsoft\'s Active Directory and Windows Deployment Services. Tasks will include adding workstations/devices to the Domain, adding users, configuring VPN and/or Remote Access, Backup/Restore support and light wireless network configuration.
Have 2+ years Window server administration experience or have Microsoft professional certifications and demonstrate competent Windows Server administration skills.
Team Viewer
Networks and wireless security
Responsibilities may require weekend or late evening work in response to the needs of the systems being supported.
PREFERRED:
Experience with virtualization technology such as VMWare and Citrix XenServer.
Experience with telephony/VoIP concepts and equipment.
We would be looking for someone to work on a long-term basis as part of our team, but we would initially want to try you out for a few weeks to see how you perform and how you get along with the team.
To be considered, please forward a short paragraph about yourself, what level of spoken English that you have, your experience & skills that meet our needs, and required hourly rate. You also need to provide us the days of the week and hours you would be available.
An online phone interview will be required. We have requested special advanced permission from Freelancer to allow us to provide phone interviews as their video chat is not currently available to all users.
Project ID: #9384445
About the project
40 freelancers are bidding on average $15/hour for this job
Hello I'm IT Engineer with over 10 years experience I participated in both the small and large IT projects (infrastructure with a few AD forest, many subdomain, DC and thousands users and desktops) I worked as More
Hi, What would be the best time to speak about your challenges. We are based in Montreal and are available to have a chat. What would be the best time? Best, Symbiosys
Hello! Have proficient skills in Windows and PC Administration in general. Plus working with PC is my hobby :). Will be much glad to help!
Hello my name is alejandro, i am from venezuela and i am computer ingener but i work since 5 years ago as programer analist. I have experience in helpdesk by cellphone and remote connection. I am studying english and More
I can do this for $5/Hour Contact me -+1-323-989-2661 Good knowledge in networking windows linux and mac
I work a help desk in the day time for a small company I help run. I specialize in many different areas of IT, including; Microsoft server 2012 r2, Hyper V, Server maintenance and setup, networking, policy management More
I am convinced that 20 years of IT experience and wide variety of expertise sourcing from large enterprise environments can help address most challenging problems covering end to end systems.
I have eight years working experences in IT Tech. And I have worked for amazon FC, duty for server maintaining, IT Support and so on. I think i can do it best. So i am your best choice.
Hello Team, I have been working as a Technical support person for almost 6 years now. I have supported various clients and customers with their technical issues. Also I have completed various certifications such More
Hi, I would like to be a part of your team. I have a worked for about 4 years as a L2 for a Dell service center, offering support for Dektops/Laptops/Servers/Printers and Pheripherals. And 2 and a half years as a More
+10 years of experience in the field of information technology, with extensive experience in management of Microsoft infrastructure, operating systems for servers and workstations, deployment and management tools for d More
HEY My name is arslan baig and i work in it company having 2 years of experience .I am certified mcp expert i have average english but i can deal with client end with my experties i think m relevant to this post .i hav More
I have 8+ years of experience for the same work. Including Server/Desktop/Laptops/Tablets Network hardware software networks
