Karen A. Profile

EXPLORE

0.0

(0 reviews)

You're now following

Error following user.

This user does not allow users to follow them.

You are already following this user.

Your membership plan only allows 0 follows. Upgrade here.

Successfully unfollowed

Error unfollowing user.

You have successfully recommended

Error recommending user.

Something went wrong. Please refresh the page and try again.

Email successfully verified.

$5 USD / hour

dasmarinas,

philippines

$5 USD / hour

It's currently 8:17 AM here

Joined January 30, 2012

0 Recommendations

Karen A.

@Nine9

0.0

(0 reviews)

0.0

$5 USD / hour

dasmarinas,

philippines

$5 USD / hour

N/A

Jobs Completed

N/A

On Budget

N/A

On Time

N/A

Repeat Hire Rate

Data analysis | Web Research | Customer Support

Hi! My name is Karen and if you are looking for a dedicated and hard-working freelancer, you should hire me! I have 4 years experience as a Data Analyst in an international company located here in the Philippines. I am knowledgeable in using SQL on TOAD to access database file and transfer it to excel to analyze. I have intermediate skills when it comes to utilizing MS excel so I know my way around getting the result I want from large scale of excel records given to me. I am also a very keen web researcher as it is part of my daily job as an analyst. Prior to becoming a data expert, I have 2 years experience of answering customer calls as a call center representative in a BPO company. I have also worked as an article content writer when I started freelancing back in college. I am now returning back to freelancing after giving up my corporate life and would very much like to grow in this industry. I'm hoping to build a long-term business relationship with a good client.

See all Data Processing Executives in Philippines

Contact Karen A. about your job

Reviews

Changes saved

No reviews to see here!

Experience

Stefanini PHilippines Inc.

Aug 2014 - Apr 2019 (4 years, 8 months)

* Extracts data from client's shared data warehouse using SQL queries in Oracle on a daily basis * Routinely used Microsoft Excel to perform data analysis and manipulation * Perform thorough web research using Google, Hoovers and Mastercard's web-based analytical tools to accumulate important information about the merchant * Communicate with Off-shore Clients for assigned project's related issues, milestones and processes on a monthly basis

Sitel Philippines

Oct 2006 - Dec 2008 (2 years, 2 months)

* Handled client calls regarding technical issues and concerns about their computers, laptops, and printers. * Performed basic to intermediate troubleshooting over the phone. * Provided superior customer service by managing and resolving customer queries such as answering other related product inquiries and concerns, provide helpful tips and assistance related to the product/s. * Documented call information according to the company's standard operating procedures.