I am an experienced customer service representative. I am proficient in data entry and handling, and office works using all Microsoft office applications. I had experience in handling corporate emails, chat support and a sales agent.
I can work more than 30 hours a week and I can start immediately.
Responsible for providing project and resource management in support of installing and activating core and strategic products via standard and non-standard processes.
Hotel and Airlines Admin Support
Jun 2018 - May 2020 (1 year, 11 months)
Selling and promoting reservation services; Answering any questions customers might have about the reservation process; Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations; Providing support to customers who may need to amend or cancel a reservation.
Reservation Agent at Traveloka Phillipines
Jun 2016 - May 2018 (1 year, 11 months)
Helping plan travel itineraries by suggesting local tourist attractions and places of interest; Processing payments and sending confirmation details to customers; Sorting out any issues that may arise with bookings or reservations.
BS Tourism Management
Polytechnic University of the Philippines, Philippines 2010 - 2014