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Our Rate
$20 USD / hour
Flag of INFlag of IN
indore,
india
Our Rate
$20 USD / hour
It's currently 6:39 AM here
Joined January 9, 2009
1 Recommendation

GrusLab Software

@Devachourey

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4.4 (3 reviews)
4.4 (3 reviews)
4.9
4.9
$20 USD / hour
Flag of INFlag of IN
indore,
india
$20 USD / hour
100%
Jobs Completed
98%
On Budget
98%
On Time
50%
Repeat Hire Rate

Devoted to GROW YOUR BUSINESS

We have implemented technology solutions using a variety of IT systems, across a diverse range of industries covering different business processes. Our focus for the past 15 years has been using CRM Cloud solutions such as Salesforce, Microsoft Dynamics 365, and other opensource CRM to deliver the IT solutions that optimize the business processes of my clients. A brief summary of our skill set follows: • Managed multiple projects with hands-on experience in Salesforce, Microsoft Dynamics and other open-source CRM • Leading the CRM functional and technical team to meet the project objectives • Fostering strong relationships with clients and business sponsors • Design CRM Solutions, Configure systems with minimal enhancements • Promote industry best practices to make business processes more efficient • Manage business requirements workshops and design sessions • Help business achieve the desired change management objectives
Freelancer
CRM Developers
India

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Portfolio Items

One of the leading international freight forwarding companies delivering cost-effective solutions throughout the Middle East. Client develops comprehensive freight forwarding, project logistics and relocation service plans tailored to meet specific requirements of customers. 

Setup MS Dynamics 365 Production and Sandbox.
Customize existing entities and create new custom entities as per business logic
Setup Roles, Permissions and Business Units for all users
API expose for the the Mobile Application integration
SMS and other third party  API integration
Workflows creation for automate the process of business
Integrate email with the Users of CRM
Few basic reports and Dashboard create for Management
Sharepoint and Azure integration
Dynamics 365 Implementation for Logistic Company
Implement Salesforce CRM and embed it into existing corporate business processes. 
Seamless data migration from previously used CRM systems to Salesforce was also required. 
The project required us to build custom logic in order to enhance and extend the company's sales processes, goals and tasks. 
Customize Salesforce CRM according to Customer business requirements, Automate Sales processes, reminder notifications, automate workflow depending on the Deal type, Streamline the collaboration between Sales Agents, Automate the process of Lead generation from partner sources. 
Migrated data from the legacy CRM system.
Salesforce Implementation for Real Estate company
Client have a broad range of offers from multiple insurers as we are a car insurance broker. Over fifteen insurers in one place so you will probably not go out without insuring your car. Third party liability, Polish 'OC' is the most common type of insurance and it is mandatory in Europe. 

Led Dynamics 365 upgrade for a leading insurance company (from Dynamics CRM 2016 On Premise to Dynamics 365 Customer Engagement on Azure) for the full CRM suite.
Implemented sales, field services, and marketing modules. 
Implemented business process using email workflow. 
Our team included the senior solution architect, functional consultants, and development team
Dynamics 365 Implementation for Insurance
Creation of a single view of information across business units to streamline and measure sales. 
Provide a collaboration tool for teams to share ideas, wins and opportunities with each other outside of their geography. 
Uplift the process for Sales teams to collaborate, share ideas and work with the Brand teams
Salesforce Implementation for Food & Agricultural
Consulted and implemented the SuiteCRM and replaced all spreadsheet tasks in a proper way.
Integrated email and SMS, to get update customers for their stocks related information.
Sales team aligned with the organization goal, creating forecasting, and achieving targets.  
Organization having proper visibility for sales and future plans. 
Streamlined customer support with the help of a case management system.
SuiteCRM Implementation for Investment company
Consulted and implemented the SuiteCRM case management system to minimize the manual interaction. 
Integrated 3rd party email system and streamlined the case assignment process. 
Integrated the phone system, click to call and call recording functions. 
3rd party payment gateway integrated and implemented for a smooth payment process (including refunds). 
Web store forms are directly integrated with SuiteCRM API for web store forms direct better and direct case creation/management. 
The result now maximizes customer satisfaction and happiness.
SuiteCRM Implementation for eCommerce

Reviews

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Showing 1 - 3 out of 3 reviews
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4.4
£2,040.46 GBP
It is a good team for the CRM work migrating from Salesforce to Dynamics
CRM
Business Intelligence
Enterprise Sales Management
Process Automation
+1 more
S
Flag of GB Simon P. @sadinn
2 months ago
5.0
$50.00 USD
Gruslabs/Devashish are tremendous throughout the project, highly satisifed. Beginning from requirement understanding they started with the documentation & while development phase their expertise suggestions helped us to get more return on out investment & hence make the entire business process & system very powerful & efficient for business operations. We will definitely recommend to work with them & others too for Microsoft Dynamics CRM related projects.
CRM
Business Intelligence
Enterprise Sales Management
Process Automation
Dynamic 365
User Avatar
Flag of IN Mahesh P. @ariprainfotech
10 months ago
5.0
$50.00 USD
We had a wonderful experience with Gruslabs & Devashish. They spec'd out and implemented a complicated Salesforce CRM solution for our company. Their team was knowledgeable, professional and took their commitments seriously. Devashish has been available, responsive and took ownership of Salesforce related developments. He fixed several technical issues for us, and helped us with a few ongoing Salesforce issues. Great work. Highly recommended and hiring again for another project....
CRM
Salesforce.com
Salesforce App Development
Salesforce CPQ
Salesforce Lightning
User Avatar
Flag of IN Mahesh P. @ariprainfotech
11 months ago

Experience

Founder

https://gruslabs.com/
Jan 2019 - Present
• Understand the Business case and the alignment of project with company objectives • Facilitate clients with scope determination and strategy development • Manage Offshore Teams. • Coach the team members on technical issues. • Provide detailed analysis on the scope and level of effort estimates for the different releases. • Working in the CRM space including Business Analysis, Solution designing, Administration, Configuration, development, Implementation with Salesforce, SugarCRM and SuitCRM.

Education

Master of Computer Applications

Rajiv Gandhi Prodyogiki Vishwavidyalaya, India 2002 - 2005
(3 years)

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Top Skills

CRM
3
Dynamic 365
2
Business Intelligence
2
Enterprise Sales Management
2
Process Automation
2

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