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$8 USD / hour
Flag of INDIA
noida, india
$8 USD / hour
It's currently 3:35 AM here
Joined July 1, 2015
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Vishal G.

@vde559377dfcae12

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$8 USD / hour
Flag of INDIA
noida, india
$8 USD / hour
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DevOps Engineer | AWS | Linux Support | Automation

I am very patient and dedicated for my client's work. I always try to provide better work to my client. I know customer satisfaction is the key of success in outsourcing. . I have been worked as a DevOps Engineer in world famous clients as IBM, Wipro, Mindtree, Convergys, iEnergizer, Bharti Airtel, I have around 9+ Years of Work Experience. My Expertise =/ AWS =/Ansible =/Kubernetes =/ Linux =/ Docker =/Jenkins =/ Maven =/ Git/Github =/ Nagios =/ ITIL, =/ Service Desk, Mailing List Development =/ Customer Support & Service =/SQL Client satisfaction my top priority. Always 100% correct work & done on time :) Website - [login to view URL]
Freelancer Python Developers India

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Portfolio Items

I have setup VPN Client for more than 100 users in 3clogic, USA.

I have hands on experience on Sophos Firewall. 

I have create many Firewall rules in Sophos Firewall.
VPN Setup
I have made this website free of cost for a Temple. 

URL - https://radhikasevakunj.blogspot.com/
Radhika Seva Kunj
MAPQUEST DATABASE MANAGEMENT AND ADMINISTRATION
•	Troubleshoot issues made to help desk by end user and through phone/email/ remote sessions and take user concurrence for closure of such calls once resolved. 
•	24x7 Monitoring the availability/performance (Network/System/Application) of all the customers IT infrastructure through the monitoring tools & troubleshooting the same.
•	Implemented user security by creating user profiles, roles and good working knowledge on CRM application , Create the Talisma user and provide the rights. Create properties and update in Talisma Bizadmin . 
•	Familiar with Outlook 2007(Account Configuration, Outlook tasks).
•	Have experience in Installation, Data Migration, Patch Management  (Apply Application patches and upgrades on a regular basis), Generating Licence file, Troubleshooting and Administration of Network monitoring & ITIL based Tools. 
•	To manage/deploy releases/changes through various environments such as QA/UAT and LIVE.
Mapquest ...!!!
Process was a strategic project on Telecom issues of Comast, US. The Process was being developed as a web based application (BMC Remedy & Right Touch – Touch Commerce) and Voice Based, the main work of the Executive is to handling the escalated Tickets and to take Chat with Customer (75%) and Call by Phone (25%) regarding Telecom Products as Broadband, TV and Phone of Cost and do the Password reset. 


•	Oversees all help desk activities,  Capable of handling the escalated tickets, Recording all the issues through E-Mail as well as by logging a ticket in the ticketing tool. 
•	Tracking all the pending tickets to the closure. Capable of handling the escalated tickets. Escalating the issues to the next level of Support Executive based on the issue.                                                     
•	Basic XLS skills and documentation skills, Ensuring Service Level Targets / Service Level Objectives within the SLA is met.
Comcast.....!!!
Process was a strategic project on Telecom issues of Best Buy, US. The Process was being developed as a web based application (BMC Remedy & Right Touch – Touch Commerce) and Voice Based, the main work of the Executive is to handling the escalated Tickets and to take Chat with Customer (75%) and Call by Phone (25%) regarding Telecom Products as Broadband, TV and Phone of Best Buy and do the Password reset. 

•	Basic XLS skills and documentation skills, Ensuring Service Level Targets / Service Level Objectives within the SLA is met.
•	Oversees all help desk activities,  Capable of handling the escalated tickets, Recording all the issues through E-Mail as well as by logging a ticket in the ticketing tool. 
•	Tracking all the pending tickets to the closure. Capable of handling the escalated tickets. Escalating the issues to the next level of Support Executive based on the issue
•	Experience in Windows Active Directory Services and IIS. Responsible for Database Backups and Restorat
Best Buy (Wipro Technologies).....!!!

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Experience

Cloud Engineer

3clogic Technologies Pvt Ltd
Apr 2017 - Present
I have around 9+ Hands on industry experience in AWS Services, Jumpcloud (Active Directory), paloalto (Firewall), Linux, Bash Shell Scripting Language, ELK, Terraform, Jenkins, Docker, Mysql, CCNA, Networking, Tomcat , Github, SVN, Git, Ansible, Automation, Maven, Nagios. Please provide me a chance to work with you, I can give 4-5 hours in day and around 40 hours in a week.

Application Support Engineer

Convergys Ltd.
Apr 2011 - Present
Have worked with many clients such as Wipro, IBM, Mindtree, iEnergizer, Claritus etc as Application Support Engineer.

Education

BCA

Doctor Bhim Rao Ambedkar University, India 2007 - 2010
(3 years)

Qualifications

CCNA

IPCC, Lucknow.
2010
Networking.

Publications

vishal108.blogspot.com

Vishal Deep
This is my personal website, I have published this website to know about my Experience Details and other personal details.

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Certifications

uk_english1.png UK English 1 80% us_eng_1.png US English 1 80% numeracy_1.png Basic Numeracy 1 75%

Top Skills

Python Linux SQL Customer Support Cloud Computing

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