Customer relationship managment thesis doc banking jobs

I require a telecaller to help convert our online course platform's l...Model: Courses offered are both free and paid Your primary responsibility as a telecaller will be to reach out to potential customers. This will involve: - Explaining the benefits and value of our academic and skill-based courses - Convincing customers of the advantages of our paid courses, despite the availability of free ones The ideal candidate should have: - Proven experience in telesales or customer service, preferably in the e-commerce or online education sector - Excellent communication and persuasion skills - A good understanding of the academic and skill-based online course market Your goal will be to successfully convert potential customers into paid users, driving revenue and promoting course...

I need a Laravel software developer for the digital product sales software I am developing. I'm...software admin panel was made with filament and most of it is completed. For the front-end section, sections such as product listing, product detail, category (filtering), basket system, and order completion page should be made. Key functionalities should include: - A comprehensive product catalog to display and categorize the digital downloads we offer. - A reliable shopping cart system to improve customer experience and easy purchases. - A secure payment gateway integration to offer customers multiple options and ensure safe transactions. Having experience in creating similar eCommerce platforms or digital product sales software would be a bonus. Looking forward to productive ...

...app developer to bring my vision to life. The desired application will offer car washing and other cleaning services, with a main focus on Android and iOS platforms. Here are the specific functionalities I am interested in: - Online Booking: Users should be able to easily schedule and modify their appointments online. - Payment Integration: The system should support diverse payment methods for customer convenience. The ideal freelancer for this job should have a track record in mobile app development, with particular emphasis on Android and iOS platforms. Past experience in developing booking or service-oriented apps will be a plus. Score a high mark on this assignment by presenting a detailed project proposal that demonstrates a clear understanding of the project. Your proposa...

Hi TP, Need a base template created for a company in the Rewards space called REWARDS+ Not too much more than that at this point but the company is a copycat of BILT REWARDS (look it up) can you create a template? there will be more to work on here just need a base doc with cover etc etc

...Participates in the QA process to ensure features and functions have been enabled and optimized  Maintain project methodologies and procedures for projects, platforms, features, teams, divisions, and relevant company-wide processes Analytical  Natural ability to understand and synthesize business information, requirements, processes, and issues  Elicits information to form customer/business partner software product usage, customer behavior, or other business metrics  Captures business processes, requirements, and capabilities, features, and data requirements for new and existing software product solutions Problem Solving  Applies analytical skills to understand desired outcome, root problems, and devises, communicates, and tests theories and concepts to ensure effect...

...details. 2. Accounting Assistance: - We are also looking for an accountant. Your responsibilities would include addressing guest inquiries about charges, and ensuring all financial transactions related to reservations are accurately processed and recorded. Ideal candidates should have experience in hotel reservation systems and basic accounting. Familiarity with financial tracking software and customer service skills are a must. Note: This project involves dealing with financial data, hence trustworthiness and attention to detail are crucial....

I am looking for a software solution to extract exam questions and answers from PDF files and organize them into an Excel spreadsheet. The extracted data should be structured such that each question is listed in one column, its corresponding answers are listed in subsequent columns, and each row represents a single question and its answers. Project Requirements: PDF/Doc Parsing: The software should be able to parse PDF/Doc files containing exam questions and answers. Extracted data should include the question text and its associated answers. Data Organization: Questions should be listed in the first column of the Excel spreadsheet. Answers should be organized in subsequent columns, with each answer corresponding to the respective question. The number of columns for answers ...

Please Sign Up or Login to see details.

I'm seeking a professional developer with experience in Elementor to design and built an e-commerce website where I can sell my services. Key website functionalities needed include: - Inventory Management: This feature will allow me to keep track of the services offered. - Customer Reviews: A section for customers to leave ratings and reviews enhancing the trustworthiness of the services offered. - Discount codes option: For promotional purposes, a feature to apply discount codes is desirable. Ideal freelancers will have a strong background in e-commerce website creation, specifically service-based businesses, and familiarity with Elementor. A portfolio showcasing similar projects would be advantageous.

I am looking for a freelancer with exte...of these tasks will be in the order they are listed. The freelancer should understand the importance of a well-organized inbox, effective workflow automation systems, insightful reporting and analytic tools, seamless website automation, and an efficient chatbot. By executing this project, I am aiming to achieve the following objectives: - Increase Response Time - Streamline Customer Communication - Enhance Customer Satisfaction - Increase Efficiency I am looking for a freelancer who is driven by these same values, can produce measurable results, and has a track record of enhancing team collaboration in the process. Your skills and knowledge will be instrumental in helping us operate more effectively and improve the satisfaction ...

I'm seeking an expert email marketer to boost sales through a targeted campaign for my existing customers. The focus will be on promoting my services. The ideal candidate should have: - A demonstrable proficiency in creating successful email marketing campaigns targeting existing customers specifically. - Experience in promoting services through emai...through email marketing. - Proven track record in increasing sales through email marketing strategies. Your main task will be creating engaging, persuasive and sales-driven email content to encourage loyal customers to take advantage of our services. A keen understanding of how to effectively promote services, coupled with excellent copywriting skills and a solid grasp on the best practices for customer retention, will be crucial...

I need a full CRM software with access to the source code. The CRM should specifically provide excellent contact management func... The CRM should specifically provide excellent contact management functionalities. Core Features Required: - Contact Management: This should come with both contact categorization and history logging. The contact categorization should allow flexibility through both custom tags and pre-defined categories. Ideal Skills and Experience: - CRM Software Development - Database Management Systems - Customer Data Management - UI/UX Designing The final delivery should include source code and straightforward instruction for set-up and use. Having experience in CRM software development is mandatory. Please ensure your proposal includes relevant past works befor...

I'm in need of an experienced video editor for my promotional and product videos for clothing. The videos typically are less than 1 minute long and require color correction and text overlay. Your role will involve: - Color correction: Enhancing the video to ensure a consistent...text overlays: Incorporating text to help communicate key messages and branding. The ideal candidate for this project would have a strong portfolio of video editing work, a keen eye for detail, and the ability to deliver high-quality work within a timely manner. Experience in promotional video editing and familiarity with video editing software is a plus. I'm looking for a long-term working relationship, so if you're able to consistently deliver excellent results, this could be a great oppo...

...how to present herself and greet guests. The hostess will be the first contact point at the event, thus making her role crucial in setting the tone for the event. - Coordinate with event staff: The hostess should be able to effectively liaise with the event staff to ensure the smooth running of the event. Experience in this aspect would be a plus. Ideal skills for this job include superb customer service skills, strong communication skills, and experience in hosting or event planning....

We are seeking a proactive and dedicated Full-Time Customer Service/Project Manager to join our team and be a part of our start-up Home Services Business. You'll be the go-to person for our clients and the mastermind behind project management. This role requires flexibility, as you'll be working in US hours - EST (3pm SAST – 11pm SAST). Interested? Role Responsibilities: • Customer Support Specialist: Resolving Issues & Ensuring Satisfaction • Operational Efficiency Guru: Providing Tech Solutions & Support • HR Support Champion: Recruiting, Training, and Coaching Staff • Service Team Leader: Setting Expectations & Performance Reviews • Financial Wizard: Budgeting and Forecasting for Success • Service Enhancement Expe...

Looking for 4x Round the Clock Customer Service / Call Center Virtual Assistants for a US based company. Experience using HubSpot Preferred Requirements: • Experience in customer service and answering phones • Great English – Written and Speaking skills • Some selling over the phone or selling using a CRM experience is preferred • ALWAYS talking with a smile!! - needs to be heard through the phone • A headset (can be provided from us) • Fast internet connection and reliable working computer • Must be able to work in US time zone (CST) • Ability to start right away Working Options Below: 1st VA to work: 7am - 3pm CST weekdays 2nd VA to work: 3pm - 11pm CST weekdays 3rd VA to work: 11pm - 7am CST weekdays 4th VA to w...

I'm in need of a Google My Business (GMB) expert who can help me enhance my customer reviews and interaction. Key Tasks: - Optimize the GMB profile: Ensuring all details are accurate, up-to-date, and engaging for users. - Monitor and respond to reviews: Promptly reply to reviews left on my profile to improve my online reputation and customer engagement. Ideal Candidate: - Proven track record with Google My Business optimization. - Strong expertise in managing online customer reviews. - Understands how to craft engaging content for Google My Business. If you have experience with this platform and can help me stand out on Google, I'm interested in hearing from you.

I'm seeking a qualified facilitator for a strategic planning session with a singular objective: to develop tangible, action-ready strategies that primarily aim to enhance our customer experience. Key Focus Areas: - Expertise in customer-centric cultures is crucial as the strategies will heavily focus on this aspect. - Proficient in identifying interventions for upping our overall membership engagement, which is currently lagging, would be notably beneficial. Inviting those passionate about improving service delivery time, product quality, and staff interactions to bid. Your innovation and wisdom will help us thrive in this competitive market. I have included the previous strategic plan (done in 2016) for your review. We are looking for four virtual sessions, two ...

We are looking for a highly skilled Technical Support Specialist to join our team remotely. As a Technical Support Specialist, you will be responsible for providing excellent customer service and technical assistance to our clients. Your main duties will include troubleshooting hardware and software issues, managing device configurations, and providing account support. To excel in this role, you should have a strong technical background, excellent problem-solving skills, and the ability to communicate effectively with customers. Skills required: - Technical troubleshooting - Device management - Account support - Customer service - Communication skills

I need an Excel sheet that can help me analyze customer information for trends and patterns. This will involve: - Basic Formulas and Functions: The data room should have basic formulas and functions that allow for the easy manipulation and analysis of customer data. - Data Room Design: The sheet should be designed to be user-friendly and intuitive, making it easy for me to analyze the data without getting lost in the spreadsheet. - Data Analysis: The main goal of this project is to analyze the customer data for trends. So, the ideal freelancer will have experience with data analysis and the ability to create custom formulas to uncover patterns. - Attention to Detail: Accuracy is key in this project. I need someone who is meticulous and can ensure that all the data ...

...key part of the role will be to assist in the development of documents that will be used in the market research and competitor analysis processes. This includes everything from preparing spreadsheets to developing presentations. - Market Research: The assistant will need to conduct thorough market research to help us understand the competitive landscape. This will involve looking into trends, customer needs, and industry developments. - Competitor Analysis: Equally important is the need for the assistant to conduct competitor analysis. This will involve gathering data about our competitors, analyzing their strengths and weaknesses, and suggesting areas where we can gain a competitive edge. The final deliverable should be a detailed report, which pulls together the findings of ...

I'm looking for a hostess @ Sweets & Snacks Expo 2024 (May 14-16) in Indianapolis. - You will be primarily responsible for greeting and directing attendees in a professional manner. It's important that you have exce...Indianapolis. - You will be primarily responsible for greeting and directing attendees in a professional manner. It's important that you have excellent communication and interpersonal skills to ensure the smooth flow of visitors. - The dress code for the event is 'Business Casual,' so please dress accordingly. Skills needed: - Excellent communication and interpersonal skills - Experience in customer service or similar roles - Professional appearance and demeanor - Familiarity with trade show environments is a plus Please let me know you...

...in search of a bilingual sales agent who can communicate fluently in English. This role will primarily involve selling services, which may include mainly closed sales on chat, cold calling, consultation, or similar. Key Responsibilities: - Communicate with clients in English. - Sell services to potential customers - Manage both cold calls and inbound inquiries effectively - Provide excellent customer service - Maintain detailed records of interactions Ideal Candidate: - Fluently in both English and Spanish. - Previous experience in sales, particularly in selling services, is highly desirable - Excellent communication and negotiation skills - Ability to handle both cold calling and inbound inquiries - Adept at building and maintaining client relationships - Strong organizational...

I am looking for an expert who can convert PDF files into Word files. They need to be compatible with both .doc and .docx formats. The converted Word files must match the exact format as the PDF including any images, charts, tables, or special characters present. Key skills and aptitudes for this job include: - Expertise in Microsoft Word - Strong attention to detail - Ability to accurately reproduce formats, images, charts, tables, and special characters - Familiarity with both .doc and .docx formats. Your main task will be to efficiently and accurately convert the files, preserving the format, images, charts and so on, to be exactly as they are in the PDF files. Please provide evidence of your past work in this field with your bid.

I need an experienced Python MySql backend programmer to provide support for a web app I'm building. The tasks will include: - Database design and implementation - Query optimization - Data migration - Hands on GoDaddy cPanel Hosting The web app will require the following functionalities; - User registration and authentication - A well-designed Customer Relationship Management (CRM) system - Data fetch by API and Post on API Ideal skills and experiences include Python, MySQL, backend development, and experience with implementing user registration, authentication, and CRM systems. Experience in web-based applications is crucial for this project.

Given the lack of specifics, this project requires flexibility and a broad range of skills. • The client's needs may encompass website development, mobile app creation, or software solution development. • Goals are also not specified, meaning this project's requirements might involve increasing sales, improving customer engagement, or streamlining business processes. • The target audience remains undefined. Ideal skills for this job include adaptability, a wide range of technical expertise, effective communication abilities to clarify client needs, and a proactive approach to supplying strategic suggestions. Your bid should reflect a dynamic skill set and readiness for a potentially evolving project.

I'm in need...web-based system with an emphasis on data management and analytics. The primary function of this system will be to handle and analyze customer data. Key responsibilities include: - Building a system with robust data management capabilities - Integrating analytics measures to interpret customer data - Ensuring the system is web-based and user-friendly Ideal candidates should have: - In-depth knowledge of server-side logic - Proven experience in web-based system development - Strong problem-solving skills - Experience with data management, particularly customer data analysis From this project, I expect a system that can effectively manage and interpret customer data, providing insights that drive decision-making. Please submit your bid with ...

As a budding business, we are on the hunt for a sharp, seasoned website developer. Our core objective is a professional business website that can manage u...(specifically names, email addresses, and phone numbers). - Database creation and management for collected user info. Ideal Candidate: Having relevant experience in creating business websites and managing user data will make you our number one pick. At handling these requirements with finesse, our perfect fit would be a developer with prowess in customer information collection, database creation, and management. Proficiency in enhancing user interface for better customer experience will be a plus. If your expertise aligns with our requirements, we look forward to your bid and working with you. Please feel free to reach ...

I'm looking for a professional to create an automated phone message that will provide my customers with clear instructions, in a friendly and welcoming tone.

...catalog where I can easily add and manage physical products. - A user-friendly shopping cart is needed for seamless customer transactions. - The website needs a payment gateway integration for secure and efficient payment processing. - Besides physical products, services will also be listed on the website. Experience and Skills Required: - Proven experience in Shopify development, with a strong portfolio of successful eCommerce websites. - Proficiency in creating and managing product catalogs, shopping carts, and payment gateways. - Understanding of e-commerce best practices and security measures. - Ability to create a visually appealing and user-friendly interface for optimal customer experience. Please provide examples of previous eCommerce projects you've worked ...

I'm on the hunt for a fully seasoned full-stack developer comfortable with , Vue3, Vercel, EC2, DynamoDB, and S3. The primary obligations of this role will focus on: 1. Functionality Deliverables: The appl...is a top requirement. 2. Market Focus: The application is catered towards retail customers. Therefore, a developer well-versed in building user-friendly, intuitive platforms would have a head start. 3. User Data Security: A basic level of security is key, as our platform will handle personal details—names and contact information. The ideal candidate should be comfortable working on a retail-customer focused app and have a proven portfolio displaying their proficiency in the key skills required for this role. Confidence with securing basic user information is non-ne...

I'm seeking a proficient salesperson with a flair for fashion, preferably street style, to represent and sell my unique line of clothing. Your role will involve: - Demonstrating our product range to potential clients in an engaging manner that highlights the unique selling points and style of our clothing. - Building and maintaining strong relationships with our customer base to ensure a positive brand experience and foster long-term loyalty. If you have experience in fashion sales and a passion for street style, this role could be a perfect fit. The ideal candidate would have excellent presentation skills and a natural ability to connect with customers. Together, let's redefine street fashion.

Optimize and Organize: Elevate your business with our specialized SEO and General Virtual Assistance services. We provide comprehensive support designed to boost your online presence and streamline your operations. SEO Services: Keyword Research: Uncover the best keywords for your niche to attract more traffic. On-Pa...engine rankings. Link Building: Develop a strong backlink profile to bolster your site’s authority and visibility. Virtual Assistance Services: Administrative Support: From email management to scheduling and data entry, free up your time to focus on growing your business. Content Management: Keep your website fresh and engaging with regular updates and well-managed content. Customer Support: Provide timely and efficient customer service to improve sati...

...assistant to support my real estate wholesaling company. For less than 20 hours per week, you would provide important backend support that helps to streamline our operations. Budget is strictly 80 per week. 3 hours per day mon-fri. Hours can be split throughout the day Responsibilities: * manage LinkedIn/email inbox * create templates and send out deals to cash buyers * Prepare contracts * provide customer service to cash buyers * data entry Ideal Skills and Experience: * Excellent research skills * Experience in wholesale real estate processes and contract preparation * Proficient in using CRM software Please only apply if you're comfortable using CRM software for task management. This is a key requirement. Preference will be given to assistants who have real estate or...

I require a traditional and elegant menu design for my INDIAN CUISINE casual dining restaurant. The design should be sophisticated and stylish while still reflecting the relaxed and welcoming atmosphere of our establishm...enhancing visual appeal and helping customers make informed choices. Skills and Experience: - Proven experience in graphic design, particularly in creating elegant and visually appealing menu designs. - Familiarity with the restaurant industry and an understanding of how to effectively showcase dishes. - Ability to balance traditional design elements with a modern touch to cater to a diverse customer base. - Strong communication skills to understand and translate my vision into an outstanding finished product. attached is my current menu card. Recto Verso, A3 fo...

...excellent customer service and handle customer complaints or issues effectively. - Maintain a high level of professionalism and integrity throughout the communications. Ideal Skills and Experience: - Proven experience in making sale calls or appointment setting. - Strong persuasive skills is a must - you should be able to convince clients to reschedule their appointments. - Excellent customer service skills and a positive attitude. - Familiarity with VoIP services such as Skype or Zoom would be advantageous. This is a performance-based job, offering commissions for successfully rescheduling appointments. The hourly rate will start as low as $1 per hour, with the potential to earn more based on your performance. Please apply only if you are confident in your persua...

I'm currently in need of a skilled C++ developer to help in a simple project. The exact purpose of the project is not yet specified. . Proficiency in C++ and experience in creating custom software applications are necessary. Strong problem-solving skills are also desired. i have a cpp project using mvc and smart ptr i will upload a file contain doc that explain the project and i/o files for testing.

...looking for a social media expert to boost our brand's presence on Facebook, Instagram, Pinterest, and Google. Your main focus will be lead generation among the millennial demographic. Key Project Details: - Social Media Marketing: Your main task will be to create engaging content and post product updates on our Facebook, Instagram, and Google pages. - Lead Generation: We aim to increase our customer base and drive sales through social media. Your strategy must be tailored for all audience types. Mainly our audience includes adult women and men's clothing. - Referral System: We also need a referral structure where individuals can earn a commission for referring our products. This system should be integrated into our website and social media platforms. Ideal skills an...

I'm looking for a skilled WordPress professional who can set up a theme for my business ...following key features: - Contact Form: Implement a simple contact form that visitors can use to reach out. This form should be easily accessible and user-friendly. - Appointment Booking: Incorporate an appointment booking system. This should allow potential clients to schedule appointments with ease. It should also be customizable to my business's needs. - Customer Testimonials: Integrate a section where I can display and manage customer testimonials. This part of the website should be visually appealing and simple to update. I will provide the theme, I just need you to install it correctly and ensure that all features work properly. Prior experience with similar WordPress ...

Hello everyone! Looking for someone who can make quality detailed renders for a masters thesis paper. The project includes thatched roofs and earthy countyside atmosphere. The project focuses on using alternative natural materials for minimal CO2 footprint. So all the architecture is also kept very simple with tilted roofs and scandinavian forms. There are 7 small scale buildings in total. Location is in Estonian untouched nature, near lakes and rivers. Previous experience with rendering thatched surfaces is important. Same goes to rendering boats and water. Good eye for landscape architecture is a bonus. Very limited time frame (5-6 days). The work includes: 1 aero render of the whole harbour 2 close up renders exterior 1 interior render. Renders have to be very good quality,...

I need an expert in web development who can help establish my Travel platform. I plan to organise trip, book tickets, Room bookings . Key features required include: * Payment Gateway: An easy, secure and efficient payment process is crucial for my website. * Live Chat Support: I aim to provide exceptional customer service, making this an essential feature. The ideal candidate would have experience in e-commerce website build-outs, integrating payment gateways and live chat supports. Proven ability to deliver user-friendly platforms which handle high-volume product listings is highly preferred.

I'm embarking on a thrilling journey to establish a new business and am seeking an experienced freelancer to guide me through the critical steps towards success. Here are the essentials I'm focusing on: - Conducting Market Research: To gain a comprehensive understanding of the current market, identify customer needs, and scope out the competition. - Crafting a Business Plan: Developing a detailed plan that covers business objectives, strategies, and financial forecasts to navigate the path ahead. - Business Registration Guidance: Assistance in determining the best legal structure for my business and navigating the registration process to ensure everything is set up correctly. - Licensing and Permits: Identifying and obtaining the necessary permits to operate my busines...

...international organizations. The aim is to streamline our farming organization's payroll processes, saving time and resources for HR and Finance teams. Functional Requirements: Streamlined payroll processing with features like automated calculations, deduction management, and generation of various reports. Integration with existing software like SuccessFactors - SAP and compatibility with internet banking for seamless transactions. Remote accessibility, robust security features, and compliance with data protection laws. Ability to generate pay slips, tax forms, and support self-service access for employees. Technical Requirements: Cloud-based infrastructure with seamless integration capabilities with accounting, HR, and timesheet systems. Scalability, ongoing support, and...

I'm planning to launch a product-based Shopify website, primarily focused on retail and wholesale trade. My product categories are Electronics and Home Decor. I don't have a fixed design or layout in mind, but I have some general ideas. I'm open to creative suggestions from the expert. Additional Features: • Live chat functionality for enhanced customer service. Skills and Experience: • Proven experience in Shopify website development. • Strong understanding of e-commerce principles, specifically bulk and retail sales strategies. • Ability to come up with innovative and user-friendly design ideas. • Experience adding live chat functionality to a site. • An understanding of the Electronics and Home Decor market would be a plus.

Purpose: Complete an e-commerce platform for Faux Wood Warehouse to sell faux wood products, providing a user-friendly shopping experience and secure online transactions. Features and Functionality: E-commerce capabilities: Utilizing WooCommerce for managing product listings, shopping cart, checkout processes, and customer accounts. Advanced Product Search: Features allowing customers to search and filter products based on various criteria. Dynamic Installation Option: Customers can add installation services to their cart, with costs dynamically calculated based on the number of products and the width of each product. Avai ability determined by the customer’s zip code. Measuring Service Ad...

...Pro, a strategic thinker with the technical proficiency to impact our marketing success. The person will utilize their expertise in marketing automation platforms to design and execute targeted campaigns that nurture leads, drive engagement, and maximize conversions. They will use their design and user knowledge to optimize conversion flows. From creating automated workflows to personalizing customer journeys, their skills will help us deliver relevant and timely messaging across Email channels. Your responsibilities will include: - Interacting with diverse platforms to extrapolate data. - Developing a smart automation strategy for sending these emails (using Sendgrid so far) - Overseeing the implementation and ensuring its success. **Requirements** * A talented an...

Need a VA for Construction Company Main duties include - Calling customers and attending incoming calls - Maintaining database about customers - Other work as required. Should have intermediate knowledge of customer support, computers and google sheets. Work 10 to 6 EST (You will work part time but be available during these hours to attend calls.) Pay upto 300 CAD Per month.

I'm seeking a HubSpot professional to efficiently set up the platform to manage my customer relationships. The primary goal is to establish a smooth process that supports my business, consisting of 100-500 customers. Key responsibilities: - Set up email tracking to monitor customer communication - Configure a deals tracking system to oversee business progress - Implement contact management cascades to handle multiple clients simultaneously Ideal candidate: - Extensive experience in setting up and managing HubSpot - Proven record in CRM management - Fine attention to detail

...in need of appointment setters/customer service agents who are fluent in English with no accent and have experience in cold calling and telemarketing. Key Responsibilities: - Making cold calls: You'll be reaching out to potential clients to promote our med spa services. - Scheduling appointments: You'll need to have a good sense of our availability and be able to assist clients in booking appointments. - Answering customer inquiries: You'll be the first point of contact for many clients, so you'll need to be able to answer their questions and provide information about our services. The ideal candidate will have: - Proven experience in telemarketing or cold calling - Strong communication skills, especially over the phone - A good understanding of ...

THESIS As an experienced researcher, I'm examining the various pressures faced by freight forwarders in the small scale industries of Europe. In particular, I'm focusing on understanding: - The nature of these pressures, - Their impact on operations, - And how they're currently managed. My goal is not just to identify these strategies, but to understand their effectiveness. This will be a qualitative research and I need an in-depth investigation based on interviews, observations etc. Your critical thinking, research skills, and knowledge about European freight industry will be integral. Proficiency in qualitative research methodologies and excellent report writing skills are essential. Previous experience in freight industry research will be a plus.