Customer surveying is an important way of collecting customer feedback. Collecting customer feedback is crucial to run any business which deals with customer. We all know the age old saying the ‘customer is always right’. Hence, if you don’t listen to the customer, how will you know what they want? Therefore, conducting customer surveys is crucial to know what your customers want.
You can run a customer survey using Qualtrics. Qualtrics is a simple survey service which offers creations of survey instruments, distribution of the surveys, data storage and analysis. Qualtrics can be used by faculty, staff and students.
Qualtrics is the preferred tool of survey for a variety of survey, especially customer survey and campus survey since Qualtrics is user friendly. Qualtrics has a stringent information security requirement which is not found in most free online tools. Apart from these, Qualtrics also have quality control features like preventing multiple submissions from a single participant. Qualtrics can be used for simple surveys as well as complex ones using randomization, embedded and longitudinal data.
Qualtrics also offers the following services to users:The feature of Libraries to store commonly used surveysComplex research designs using Survey Flow, Display Logic, Randomization Tool etc.Simple intelligent interface for creating and editing questionsOptions to collect both quantitative and qualitative dataOption to download data in a variety of file types like SPSS, Excel, XML. It also offers direct export of graphs and tables
If you want to conduct a customer survey, hire a freelancer who can offer you services at an optimum cost. Freelancers can also finish the work faster since they are not bound by any specific office hours.
There are thousands of freelancers available online who are experts in using qualtrics and can provide you with their services at a reasonable cost. All you need to do is look online and find the right freelancer to do your job.
Freelancer.com is the world’s leading online portal based out of Australia, which brings together employers and freelancers. With a whopping 19 million users available, you will surely get numerous qualtrics experts who fit your requirement.
So how do you get started? All you need to do is log onto the website, post a project for free and then sit back and enjoy your morning cup of coffee. Within minutes, bids will start flowing in from freelancers. You can then pick and choose which freelancer suits your need. You can chat with as many freelancers as you want before finalizing the right one. Features like freelancer rating, freelancer repeat hire rates and feedback by previous employer have been designed to help you make the right choice.
That’s not all! Freelancer.com takes utmost care with regards to all types of financial transactions. You only pay when you are 100% satisfied with a freelancer’s work.
Today is the right time to start. Post a project and leave the rest to the freelancers to get to know what your customers have to say about your business.