Living in London. We have a team. We will finish this task as expected. It's really interesting job.
As a team leader, my work experiences:
• Worked as an Executive in String Info Knowledge Private Ltd, Chennai from Dec 2004 to Sep 18, 2006.
• Worked as a Senior Customer Support Professional in SITEL India Private Ltd, Chennai from Sep 19, 2010 to Jul 22, 2010.
Projects Associated in String Info and Sitel India
1. Driver guide
Duration : From Dec 2004 to Sep 18, 2006.
Synopsis
• Involved to easy step-by-step process for finding and installing drivers.
• Offers a huge searchable archive of over 100,000 driver files, manufacturer information, and links.
• Includes discussion boards that give members the opportunity to interact with others with their hardware type, and learn from their experiences.
• Associated in understanding the domain and gaining Functional expertise of the system
• Uploading various software drivers from different manufacturer websites and analyze whether it is driver, firmware, utilities and documentation.
• Reporting, Client communication and Quality controls.
2. SITEL India Pvt Ltd (Bell Canada (ISP Provider), Canada)
Duration : From Sep 2006 to 2010
Synopsis
• Contributed in various support like Voice support, Chat support, Email support and Business office works in Bell Canada Process.
• Assisting technical support for the members of Bell Canada Internet Service Provider.
• Includes discussion boards that give members the opportunity to interact with others with their hardware type, and learn from their experiences.