SysAdm / Tech Support

Job Location: Remote - YU Employment Type: Full-Time Job Description: Manage Linux server infrastructure and provide technical support and pre-sales assistance. Your skills and experience should include: 3+ years experience with Linux in a server environment. Experience with the Red Hat Enterprise/Fedora. Experience working with Cpanel/WHM software in a multi-server environment, offering support and administration to shared, reseller and dedicated clients/sites is a must. Experience with using, configuring and/or compiling; CPanel/WHM Apache (1.x) and various Apache modules ProFTPD/PureFTPD Exim MySQL DNS (BIND) OpenSSH PHP Frontpage Mailman IMAP SSL (mod_ssl) cron Additional knowledge of similar services/software are a bonus such as; Apache 2.x DNS using tinydns/djbdns Qmail/Postfix PostgreSQL SNMP DHCP ENSIM MODERNBILL chrooting/jailing, etc.). You must posses experience offering support in multiple mediums, such As phone, email, support tickets, knowledgebase, live chat, etc. Must have experience offering shared, reseller and dedicated server support for software, configuration, hardware issues, as well as assisting clients with script installs, errors, service issues and configuration questions with the common software on web servers (such as FTP, email, frontpage, HTML and basic web site design, ownership & permissions, etc.) that are running standard and custom configurations. Must have experience and be comfortable in shell on the command line, using all the common tools and protocols, including basic networking using TCP/IP. I prefer to pay sys admin based on percent 10-20% (or 800/year+5% of server profit)