We’re the perfect fit for your business because you'll be working with an experienced project manager in NYC that will manage schedule B2B appointments with the sole goal of maximizing the return you reap off our services. Your competition is tough, and your brand is affected by every action your staff takes with each customer experience.
We take the job out of your hands. We will set metrics, and be working consistently to improve over time for your business. And we have extensive experience driving results, from working with Fortune 500 back-offices, to busy startup founders needing operational assistance. We know how to drive results. Our staff are well trained, experienced, and highly trust worthy. They have knowledge with Excel, office products, and a wide range of CRM, customer service and live chat.
We have a culture that values constant-learning and thrives with training and improvement. That combination means you get the cost savings of traditional outsourcing with outsourced staff, while having the enormous benefit of working with a project manager that has extensive business ownership experience to manage your workflow and needs.
As an operational guideline for our SMB clients, we train multiple people as backups for every role. This means no vacation times, holidays or other downtime. We use multiple locations, we can easily increase your staffing needs as you require - including a 24/7 timetable for contingency planning and support across multiple languages