ABSTRACT
This project is an e-commerce project. It is the development of a support site for Maruti Udyog Ltd. It provides on- line booking for servicing of the car. The user of the sites could be a customer, corporate or a dealer. There are five team members working on the project.
The general functionality of the site is:
+ Customer or user can register by providing personal information, dealer preference and car details (one/multiple).
+ After registration, Maruti Udyog Ltd. Will provide customer a password to logon.
+ User can be an individual or corporate.
+ Dealers can logon directly through the logon page.
+ For booking the site gives various ooption: ADD, RESCHEDULE, CANCEL, PREVIOUS BOOKING DETAILS or MODIFICATION.
+ User can book the service with particular dealer for a particular date. This booking can be modified later by rescheduling the service.
+ The user also has the option to swap two cars for a particular date or swap multiple cars and date bookings.
+ The user has the option to cancel the bookings any time through the cancel option.
+ The site facilitates the user to view all the previous booking information details like type of service etc.
+ Dealer has the option to modify the booking availability.
+ Dealer can upload or download the data in text format.
+ Dealer can take out the reports for his account.