3D animation presentation

A customers goes into the bank to make a request for some information. Explanation: Walks into the bank and goes to customer care unit, he sits down, the bank official gives him a form to fill called E4F form. he fills in the form and return it to the customer care department. He is given is details immediately and he stood up, the next thing is to show him on the computer at this stage he would log on to his system and he would perform few operations on the website and he would call the person he has sent his details to us, and give the person his pass code. please note: I should be able to change the bank name and background(it should be dynamic or may be upload the image into a folder to change the back ground or something)