i am responsible.
i have been writing articles professionally for various websites and am interested in further continuing to write.
here is the sample you had asked for:
IT Support
In today’s technical world, IT forms the backbone of any organization. Every aspect of business ranging from management to product delivery needs the support of IT. Technical support basically is reffered to the task of helping users solve specific problems related to a product. The same can be delivered with the help of various technologies like SMS, email, online chat etc.
However cost is a prime determining factor of the quantity and quality of services you can avail of. So many organizations locate their technical support departments in countries with lower costs. So with the high demand of technical services has risen the number of companies providing IT support, which are generally referred to as MSPs (managed service providers). This way outsourcing has also become a major industry. Technical support has different levels based on the business it needs to be used for.