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Customer Service
Customer Support
Data Entry
Excel
Phone Support
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Our Rate
$10 USD / hour
Flag of PK
sargodha,
pakistan
Our Rate
$10 USD / hour
It's currently 5:26 AM here
Joined March 29, 2020
10 Recommendations

First Step

@FaizaBilal

monthly-level-three.svg
4.9 (139 reviews)
4.9 (139 reviews)
6.2
6.2
$10 USD / hour
Flag of PK
sargodha,
pakistan
$10 USD / hour
96%
Jobs Completed
84%
On Budget
90%
On Time
21%
Repeat Hire Rate

Data Entry| Customer Service| Bookkeeping| Excel

featured review
"Great to work with and did an outstanding job! [24 March, 2021] Great job! [24 March, 2021] great to work with [24 March, 2021] quick learner [24 March, 2021] outstanding job, reliable and easy to work with! [24 March, 2021] outstanding job, reliable and easy to work with! [24 March, 2021] outstanding job, reliable and easy to work with! [24 March, 2021] outstanding job, reliable and easy to work with! [24 March, 2021] outstanding job, reliable and easy to work with!"
- Jody B.
Hello, We are a team of professionals with more than 15 years of experience in Administration and Office assistance. The services we can perform are: 1. Data Entry 2. Proofreading 3. Web Scraping and Research 4. Excel, Word, and In page 5. Data Conversion (PDF to Excel, JPEG, XML, etc.) 6. Virtual Assistant 7. Accounting & Bookkeeping 8. Inbound and Out Bound Calls (Cold calling/Customer Support/Tech Support/Telemarketing & Live Chat) 9. Graphic Designing 10. Web Development I assure 100% accuracy in the work assigned to me and timely delivery with good communication. Thank you!
Freelancer
Customer Service Specialists
Pakistan

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Portfolio Items

Make menu card/flyer for a restaurant
Menu Card
Resume writing
Resume writing
Resume writing
Resume writing
Bookkeeping
Bookkeeping
Web Scarping
Web Scarping
Lead's Gerenation
Lead's Gerenation
Web Scraping
Web Scraping

Reviews

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Showing 1 - 5 out of 50+ reviews
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5.0
$20.00 USD
Great Work A++ Team
Data Processing
Data Entry
Excel
Web Scraping
Web Search
User Avatar
Flag of GB Philip D. @philzilla86
27 days ago
5.0
$550.50 USD
This is one of a few projectsI have completed with this VA.
Customer Support
Phone Support
Customer Service
Telephone Handling
+1 more
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Flag of US Carla P. @cpery
2 months ago
5.0
$600.00 USD
This is my 3rd project with First Step, they delivered my project in two days rather than a week!
Customer Support
Phone Support
Customer Service
Telephone Handling
+1 more
Z
Flag of US Zoraiz A. @zadefauks
2 months ago
5.0
$250.00 USD
Faiza delivered the project very quickly and up to all of my standards!
Data Entry
Typing
Z
Flag of US Zoraiz A. @zadefauks
3 months ago
5.0
$20.00 USD
Great freelancer! Fast and accurate work!
Data Processing
Data Entry
Excel
Web Scraping
Web Search
R
Flag of US Drew F. @revamp365
3 months ago

Experience

Customer Service Manager

Western NewYork Medical Center
Jan 2019 - Mar 2020 (1 year, 2 months)
I was working with the medical institution as Project manager for the hospital based in USA. Responsibilities are : provider's enrollment , AR follow up and other issue of provider with insurance companies

Data entry specialist

Maaz Infomatic
Jan 2016 - Nov 2018 (2 years, 10 months)
I have to maintain the data into excel and upload all the data into companies data base, also make the profit and lost information and search and make the report about market trend about different product of the company.

Education

Charatered Associate of Insurance

The Chartered Institute of Management Accountants , United Kingdom 2018 - 2020
(2 years)

Masters in Business Adminsitration

University of Central Punjab, Pakistan 2016 - 2020
(4 years)

Master in Commerce

Allama Iqbal Open University, Pakistan 2012 - 2015
(3 years)

Qualifications

Bachelors in Accounting

University of South Asia
2020
Handling Public Accounts Maintain Debit/Credit Payroll Taxation

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Verifications

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Certifications

preferredfreelancer-1.png Preferred Freelancer Program SLA 1 92%

Top Skills

Customer Service
63
Excel
46
Phone Support
46
Data Entry
45
Customer Support
36

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