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tralee, ireland
It's currently 2:39 PM here
Joined September 30, 2018
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Kavitha K.
@kavipramu
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tralee, ireland
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Insurance Claims Technician / Medical Admin
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Experience
Medical Secretary
Dec 2015 - Dec 2016 (1 year)
Resolved patient inquiries with prompt service and advice, asking questions to determine, verify and solve problems.
Satisfaction on the quality with adherence to safety regulations and standards.
Achieved approx. 50 ~ 60 patients’ appointment management, intake & admission per day.
Patient education, such as lab results review, basic instructions & procedures.
Demonstrated capability of gathering vital signs & numbers, patient’s medical history record
Associate Operations (Direct billing insurance claims)
Jun 2009 - Jun 2010 (1 year)
Prepare & processed (at least 100 ~ 120 claims per day on an average) Medical Insurance Claims
Accurate assessment, auditing invoices & managing the claims & to settle them in accordance to liability, including communicating all decisions to the insured, or their representatives
Provided timely customer service to members, providers, billing departments and other insurance companies
Performed audit of randomly claims to ensure quality processing
Detected potential problems in claims processing
Education
Certificate in Insurance Claims Management
(Less than a year)
Insurance Claims Technician
(Less than a year)
Post-Graduate Diploma in Hospital Administration
(1 year)
Qualifications
IELTS English - Academic
British Council
2016
British Council - IELTS English (Academic) Test - Overall 7.0/9
Best Employee of the department
AXA Business Services, Bangalore, India
2009
• Nominated as the Best Employee of the department at AXA, for the year 2009
Publications
Resource Utilization in Intensive Care Unit (ICU)
Medvarsity
Project work and paper on "Resource Utilization in Intensive Care Unit (ICU)" as part of Post Graduate Diploma in Hospital Administration
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