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$5 USD / hour
Flag of COLOMBIA
bogota, colombia
$5 USD / hour
It's currently 8:48 AM here
Joined October 1, 2021
1 Recommendation

Laura D.

@lauraalzate5

5.0 (3 reviews)
2.6
2.6
$5 USD / hour
Flag of COLOMBIA
bogota, colombia
$5 USD / hour
33%
Jobs Completed
90%
On Budget
90%
On Time
N/A
Repeat Hire Rate

Hotel and Tourism Manager

Graduated in Tourism and Hotel Business Administration with special knowledge in areas such as supply management, marketing and sales management and managerial leadership. I have skills in: service logistics, I easily identify customer needs and I know the correct execution of different types of leadership. I am a native Spanish and I have excellent writing skills both in Spanish and English. I currently have an advanced level of English, and I am in the process of learning French, currently at an intermediate level. I am an entrepreneurial and people-oriented person.
Freelancer Translators Colombia

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Portfolio Items

Personal project.
Restaurant Recommendation
This was a small project for a travel agency that wanted to show on Instagram the beautiful illuminations in a town as popular as Guatape.
Guatape, Colombia, at a glance
This is a personal project I worked on.
Restaurant recommendation for TikTok

Reviews

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Showing 1 - 2 out of 2 reviews
Filter reviews by: 5.0
$170.00 USD
Responsible, but not sincere. [20 December, 2022] Good service
Customer Support Copy Typing English (UK) Translator Castilian Spanish Translator
+1 more
S
Flag of Shantell B. @ShantellBartley
2 months ago
5.0
$30.00 SGD
Very easy for Laura to do the job, definitely back to Laura for my next project.
Translation Spanish Translator French Translator Arabic Translator English (US) Translator
J
Flag of Jay O. @jayjay2999
4 months ago

Experience

Booking Agent

GrowPro
Sep 2022 - Present
I'm in charge of maintaining contact with clients through different communication channels (chat, mail and calls) during the booking process and school registration, as well as establishing contact with internal and external areas involved in the booking process.

Sales Coordinator

W Bogota Hotel
Apr 2022 - Sep 2022 (5 months, 1 day)
- Exceeded sales goals by an average of 20% each month through the implementation of new sales strategies that resulted in increased productivity and efficiency.
 - Developed strong relationships with customers through the process of providing a quotation, generating corresponding agreements, closing the contract and conducting a post-sales evaluation, which has resulted in customer satisfaction and loyalty with the company.


Customer Service Representative

Outplex
Jul 2020 - Feb 2021 (7 months, 1 day)
- Provided superior customer service by handling an average of 80 interactions per day and resolving customer complaints in a timely and efficient manner.
 - Proactively identified potential issues and took appropriate action to prevent them from becoming major problems. 
- Built strong relationships with customers by providing exceptional service and demonstrating a genuine commitment to resolving their issues.

Education

Tourism and Hotel Business Administration

Universidad Externado de Colombia, Colombia 2016 - 2021
(5 years)

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Top Skills

Translation 1 Spanish Translator 1 English (US) Translator 1 Copywriting Data Processing

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