Find Jobs
Hire Freelancers

Live Chat Operators Required

$250-750 USD

Closed
Posted about 14 years ago

$250-750 USD

Paid on delivery
[login to view URL], is a UK based company, which allows anyone, whatever their technical knowledge, the ability to create a free professional looking website by utilising their award winning website builder, SiteMaker; now been used to create over 2 million websites worldwide! This month we have launched a 'Live Chat' help facility on our website. This is a simple 'chat applet' to help our existing members with technical support, as well as new visitors with information about our range of premium products and associated services. The problem is that being based in the UK we cannot physically offer 'Live' support 24 hours a day, 7 days a week and during the times that we are not available there is only an email form available. This is obviously not as good as providing 'live' help. We are therefore looking for people to be 'Live Help Operators' during the times that we cannot offer this service in the UK. This will simply involve having your computer on, perhaps whilst you are doing something else, and then answering incoming chat requests, as and when they arise. You need to: 1. Be based in either north america (USA/Canada), Carribean, or Asia Pacific (Australia/New Zealand) - this is vital to cover the different time zones. 2. Be fluent in both spoken and written english. English should be your first language. 3. Have excellent customer service skills, to help our users. 4. Have good technical ability, so you can easily gain an understanding about our website builder; our product range etc. In some cases it will however just be taking a message so that we can answer it more accurately later. 5. Be reliable - we need to ensure that cover is provided 24/7. 6. Be willing to be paid monthly via PayPal. We use highly sophisicated live chat software that can track, by operator, both the number of chat calls a specific operator undertakes in say a month, plus exactly what was said during that chat. We can therefore verify each chat session undertaken and generate a monthly report which would be emailed to you with payment. We can also assess who was the most 'useful' live operator during that month and we may award a bonus payment to the best performing operator in any given month. This is yet to be confirmed. This opportunity will ideally suit someone who has some spare time, is online doing something else anyway and can therefore get paid for answering a few incoming chat requests calls as and when they arise. Only a maximum of 2 Live Operators worldwide can operate at any one time, so you are guaranteed to receive 50% of the incoming calls during your session. We are dedicated to providing this service long term to improve customer support to our members, plus drive more sales. Therefore, this will be an ongoing project for the right people who demonstrate good customer service skils and who are reliable. Your quote should be 'Per Chat Session' i.e. everytime you have a chat with a visitor to our site and NOT per hour. Thanks. Peter Moore CEO - [login to view URL]
Project ID: 627767

About the project

136 proposals
Remote project
Active 14 yrs ago

Looking to make some money?

Benefits of bidding on Freelancer

Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
136 freelancers are bidding on average $332 USD for this job
User Avatar
Hi, Interested to work with you. please check PM
$357 USD in 30 days
5.0 (1 review)
2.9
2.9
User Avatar
Hi Peter, I am Don from China. It is my great honor to bid on your project. Although our native language is not English, we have trained our agents well enough to offer live chat support service for US and Europe customers for 3 years already. BTW, We offer 7 days FREE TRIAL. I bet you will like our service. Look forword to hearing from you soon All the best Don.
$250 USD in 2 days
5.0 (3 reviews)
2.0
2.0
User Avatar
Respected Sir, I am having my own lab with 3 computers and team of 5 people. I am looking for customer service, customer support or live chat support jobs or online marketing or seo jobs. I am also an expert in competitor intelligence, data extraction, technical intelligence and research related activites. I can handle your work from my own home country as a freelancer or on permanent job placement(whichever you feel better). I am having a lot of expertise, experience, skills and achievements with hands on practical experience of 13 years. If you can give me an opportunity, I am ready to start work immediately on standard payscale that you pay to your current employees. I do not need more payment then the standard payment you pay to your employees and apart from this I assure you of quality service and best CSAT across the industry. I also assure you to deliver you more then what your other employees will work. I also assure you for salary equivalent to what you pay your current employees with greater quality and quantity. Just an opportunity is what I want to prove right in front of eyes the great delivery of services from my side as a permament or freelance or contractual employee. I am ready to get paid in what ever currency or mode you want. I am ready to work on freelance or contract basis from my home country or even ready to join you in your country. However, in order to join the company on permanent basis in your country, I will need work permit/visa assistance which I hope you must be aware about. I am attaching my resume/CV for your reference with a lot of hope to work out with your company. I have complete infrastructure, internet facility, etc. to start your work immediately. I assure you that at the same salary that you pay to your employees currently, you will not find an expert with specialization and skills in so many areas and who has so much expertise and achievements. Take the benefit by employing a world record holder at the same payscale rather then employing the persons who are having less skills, less experience and no achievements. Don't you think it's worth and benefecial to your company and a real truth what I am explaining here? I am also having the capacity to handle large projects because of my large network base of millions of people whom I will put on work to accomplish large projects. Less cost then what you pay in your country and thus reducing your expense. Reduction of expense is also an income. I have already worked for many customers via remote employment for positions such as order process assistant(retail industry), email customer support(IT Services Industry), LIVE Chat Support(Finance Industry), online marketing manager(Several Industry Sectors).... International Office Partnership/Collabration Opportunities for US/UK Citizens and Companies: If you want to get into a collabration or partnership with Shubhlabh Technologies(my firm) then please get back to me. I will explain you how it will be highly benefecial to you. The objective is to grab projects from your country and get it done in India at 3 times less price then what US/UK employers pay to their employees as per the minimum wage standards. The minimum wage in US / UK is 7 to 8 per hour, whereas in India it's 3 times less and thus it will indirectly reduce the costs and expenses of US/UK Employers. Reduction in expenses is also an indirectly income generation of your firm. How to do and where to contact and find out work is what I will explain you all in detail. Sincerely Kalpesh Sharma The charge specified in bid is not final. I will give you final price after a discussion with you. i assure you for genuine and reasonable pricing which is affordable to you.
$300 USD in 6 days
5.0 (2 reviews)
1.6
1.6
User Avatar
I can do your job perfectly.
$250 USD in 30 days
0.0 (0 reviews)
0.0
0.0
User Avatar
March 5, 2010 Dear sir/madam: Warm greetings! I would like to apply for your open job posting. As indicated in my resume, I am a graduate of Bachelor of Arts major in Communication Arts in St. Paul University Manila (formerly St. Paul College of Manila). I was able to work with CellStar Philippines Inc., a major cellular phone distributor as a Processing Assistant, Sales and Administration Assistant and eventually a Processing Coordinator. Furthermore, I was also connected with Mida Food Distributors Inc., as an Account Manager, MantraMedia Corporation as a Junior Associate / Trainer, HSBC Electronic Data Processing Philippines, Inc. as an Operations Associate, JPMorgan Chase Bank, N.A. – Chase Card Services as a Financial Advisor and Virtual Personnel Assistant as a Telemarketer. Presently, I am connected with Staff Virtual Inc. (United States) and Remote Staff (Australia) as a work-at-home Virtual Assistant/Telemarketer. In addition, I recently finished my second course from St. Augustine School of Nursing – Makati Branch as a Professional Caregiver from July 2005 up to February 2006 wherein I gain practical knowledge and skills needed in the medical field as a caregiver. I am also a volunteer Senior Caregiver for Sta. Monica Physical Therapy and Rehabilitation Center (SMPTRC) in Hagonoy, Bulacan in which I conduct evaluation, assessment and interpret patient’s management. The experiences that I had with SPUM, SASN, SMPTRC and the prestigious companies I was privileged to work with have helped me improved my character and job orientation and enabled me to work with individuals on all levels. I believe that my enclosed resume will demonstrate the characteristics and experience you maybe looking for. I would very much welcome the opportunity to discuss these and other qualifications with you. If you would need to get in touch with me, please feel free to call me at [Posting of Contacts is Prohibited - Freelancer.com Admin]. I look forward to speaking with you to discuss the ways my skills may best serve your company. Thank you very much. Sincerely yours, CONCEPCION M. ORSAL Enclosure
$475 USD in 30 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi Peter Moore! Greetings! Thank you for the chance given to me to bid on your project. I have good experience in Live Chat support that too for a web 2.0 product and services organization and handled different time zone. Am now at Chennai, India and ready to work between 10:00PM to 6 AM to handle calls. Want to discuss more on this per chat pricing. Will keep in touch with you through PM. Thanks and Regards, Rajan
$500 USD in 25 days
0.0 (0 reviews)
0.0
0.0
User Avatar
lets get started,i can work it full time..pm me the details
$450 USD in 30 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello, I can handle your chat operation. I was habitual chatter. But now I am not getting enough time because of other projects. I am interested to chat if the work is really paid job. I used to chat in different countries like UK, USA , canada... Regards, Akasi1
$250 USD in 10 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I'm a webdesigner. I am available from 1 AM GMT to 6PM GMT . What I do everyday is SEO. I promise you professional results in customer support. Thanks in advance.
$350 USD in 30 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I am interested in this project please send more info and check your pm
$250 USD in 7 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi we are a small call center who can offer 24/7 coverage for your project,My team are composed of Degree Holders and professional technical supports who has more than 3 years experience in giving excellent technical help for clients. We are willing to cover 24/7 service. Thank you.
$300 USD in 30 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello Steve, Please be informed that we are Ampower Outsourcing, A telemarketing Company, which specializes in Telemarketing, Telesales, Lead Generation, Appointment setting, Customer support, Follow up Calls, Survey and other Call Center Services including Offshore Virtual Employee Leasing and Software, Web Development, Data Entry. We shall be able to do this Job as we have good Hold over this subject and Can bet to execute it successfully. Please mail us with your requirements at: [Removed by Admin] Thanks & Regards, Business Development Team, Ampower Outsourcing
$250 USD in 30 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello, i am perfectly capable of doing this job. I have customer service experience. for each chat session i will take $50 or less. Please provide more information. Thank you.
$250 USD in 1 day
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi Peter, I am Graciela Maniquis, a previous applicant.;)Please see PM. Thanks.
$300 USD in 30 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi, please consider me on you project. I'm a computer engineer, I do have experienced on technical for almost 8 years and word wide web for 3 years. Hope doing business with you. Thank you and God bless,
$250 USD in 30 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello my name is Tony and i live in Canada. I have experience in live chat customer service. My bid is $10.00 us for up to a half hour chat session. I can make myself available for whichever hours you require. Thank you for your time.
$250 USD in 1 day
0.0 (0 reviews)
0.0
0.0
User Avatar
Greetings! Please check you PM for the details.
$250 USD in 0 day
0.0 (0 reviews)
0.0
0.0
User Avatar
I can do it...
$250 USD in 30 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi, I am interested to take this job, I have a team that work as per your requirement. I have bid for 250, because that's the minimum bid you asked for, but we can work it out. Thanks and Regards
$250 USD in 30 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Dear Sir, Please check pmb.
$250 USD in 1 day
0.0 (0 reviews)
0.0
0.0

About the client

Flag of INDIA
Jalandhar, India
0.0
0
Member since Mar 5, 2010

Client Verification

Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.