EXECUTIVE CUSTOMER REPRESENTIVE

W-9! Lets start.... And hearing from you more details of the project. We are ready to provide you the service. Thanks!!!

WE LOOK FORWARD TO YOU BECOMING AN ASSET TO OUR COMPANY!!! LETS ROCK ECR;'S Hello, I am American who owns and operates a 25 seat call center in Medellin, Colombia. Most of my agents are from the states and have little or no accent. I am more than happy to provide you with some sample recordings if you wish. You will always have access call recordings as well as I can give you access to live calls where you can listen in. My infrastructure is based on 100% fiber optic Internet, so call quality is perfect to near perfect. If you are interested I would like to discuss your project in greater detail. W9 is not a problem. Thank you very much for your consideration.

W-9 Hi, I'm very interested to work with you. I have 10 years of BPO experience, excellent communication skills, and able to multitask. Looking forward for a positive response, Faith

W-9 Hi, I have 10 years experience in Customer Service. I have been doing presales and after sales inbound and outbound phone support, Email support, live Chat Support, order processing, web research and other customer service processes for a UK based company. I would like to share my skills and impart my knowledge for the success of this project. Looking forward for more information on the project. Im available on Skype. Thanks

W-9 Hello, I have gone through the details you have mentioned in the project description, I am capable of performing the work effectively and efficiently, Interested to know some more details about the job thanks

Thank you for considering my application for this work. Following are my expertises as a freelancer 1. Virtual Assistance and Customer Service Representative 2. Presentation Design and creation 3. Data Entry and Data Mining 4. Marketing and Internet Research 5. Social Media page updates 6. And Content Development for Website and Blog and other white paper Other Value Add Service Such as: 1. Graphic Design such as brochure, flyer, postcard design 2. Website design 3. 3d animation and rendering 4. Software development My skills are: 1. 5 Years of experience as Customer service representative and VA 2. Good in Oral and Written communications 3. Typing speed with 100% accuracy is 50 – 55 wpm. 4. Expert in MS Office and Google Docs and Spreadsheet 5. Good at Analytical Skills I feel my skills and capabilities are a good fit for this job of Executive Customer Representative. I am very interested to be part of your team and get your tasks done on time for a low cost. I am a strong candidate for this work because my team has extensive experience in data research and entry. Looking forward for the long term business relationship. Ambreen

WE LOOK FORWARD TO YOU BECOMING AN ASSET TO OUR COMPANY!!! I understand what needs to be done and I am fully qualified to be your EXECUTIVE CUSTOMER REPRESENTIVE. I have a great deal of customer service experience, especially in answering phones and making phone calls. I'm professional over the phone, organized, and able to multitask easily. Please respond to my pm for more information

I have excellent knowledge in English - both written and spoken. I have handled customers from various countries and executed projects in USA , Europe and Canada

WE LOOK FORWARD TO YOU BECOMING AN ASSET TO OUR COMPANY!!! I have recently joined Freelancer and have been observing the projects offered. I would love to apply to this job. I live in New Zealand and have worked in several call centers from security monitoring to elderly never alone device customer service. I am very professional, along with compassion and am very personable. I would be open to having a chat so as you may see for yourself that I would be ideal for this job. Yours Sincerely Kattis.

Hello. If you are looking for someone with excellent phone etiquette then look no further. I will be totally honest with you. I am a middle aged woman that has been out of work for almost ten years due to a physical disability that forced me to become home bound. However, before that I was an award winning customer service employee for companies such as Microsoft ISP billing and technical support division, Virgin Mobile billing, sales, contract and technical support department. Finally Allstate Insurance, in billing, claims and up-sale unit. Through Microsoft I won three awards, Customer service of the year and two Customer service of the month awards. I loved working with the public, I loved making the customer happy and I even loved the "Problem" customer. If I could make that customer happy by the end of our conversation or at least satisfied it would make my day! I want to come back to the work I love. I miss it very much and I have over fifteen years experience. Even though I have not worked in a while I'm sure I would fit into your company. I always considered myself a loyal employee and always tried my best not only to please our customers but to be proud of myself as well as the company I worked for. I am afraid I do not know Spanish but I do have a great English telephone etiquette. Type these words in the cover sheet of your application before submitting. We look forward to you becoming and asset to our company!!! Lets Rock ECR;'S

Hello, I am very interested in this contract position. I am fluent in English, extremely professional college-educated (University of Michigan) person. I am also fluent Spanish, having spent my childhood in Peru and am currently living there as well. I have excellent customer service experience, having previously worked in retail for many months and can handle tough customers patiently and with a smile. I look forward to hearing from you, please don't hesitate to contact me if you have any questions or reservations. Thanks and I look forward to hearing from you!

A proposal has not yet been provided

I have all necessary experience and education to comply with offered position. My energy and unique interpersonal skills will help me to do best in support of "Executive Customer Representative". The opportunity looks bright to me and I am ready to start as soon as possible.

Hello, I have been working in customer service for more than 5 years in 3 separate, international companies. Below is a lost of my responsibilities: Customer Care, Coaching, Tier 2 / Escalation; Provide written/ verbal feedback [QoS & QM] to agents and tracking agents performance on all completed evaluation  Gather additional information, identify top emerging customer issues and provide suggestions to improve support  Support / jointly conduct weekly ART (Agent Round Table) with Team Manager  Communicate performance related indicators into the team and back to the Management  Perform Quality of Service analysis [Verbatim Categorization & Case research] on agent and team level  Active participation in internal and external calibrations  Contribute to the alignment with Team Managers and quality team to develop agent and team specific action and development plans (ADP)  Assist in developing and streaming Quality procedures  Coach/mentor agents on daily, weekly and monthly basis for defined quality improvement.  General support of users on different SynerTrade modules  Supplier auction trainings  Buyers trainings (tool and eAuction strategy)  RFX client follow-up  Preproduction and production testing  Coordination between account manager and client  Coordination between the IT Team and client  Writing and updating of user guides and documents  Translating the terms for the SynerTrade platform  Training new colleagues in the Customer Care team in Brasov

EXPERIENCED CUSTOMER SERVICE REPRESENTATIVE WITH 10 YEARS EXPERIENCE. SELF-MOTIVATED, TASK-ORIENTED AND HIGHLY COMPETENT. 3 YEARS EXPERIENCE IN DATA ENTRY.

I am a highly motivated self-starter with excellent organizational skills and attention to detail. Most recently I have been in charge of managing a variety of projects with varying deadlines, setting and prioritizing tasks, ensuring various parties were performing assigned tasks and ultimately closing multi-million dollar financing on several projects. Writing, proof-reading and communicating effectively with a wide variety of audiences has also been an integral part of my work, whether drafting letters to stakeholders, tenants or legal counsel, or developing and maintaining relationships to grow and expand the business. My positions have required me to think critically and strategically, prioritize a multitude of tasks, juggle competing priorities and liaise with multiple parties to address concerns and achieve the desired outcome. I have successfully performed customer service duties including taking inbound calls, directing inquiries to the appropriate personnel, data entry, customer follow-up and much more. Please review my profile and resume and do not hesitate to contact me if you have any further questions. I look forward to hearing from you about this exciting opportunity.