Dear Sir /Madam,
I believe I am a great candidate for the Transcription Post, because I am familiar to the skills and competencies important to the position. I have been in the call center industry for almost 8 years now and have acquired the familiarity with client and customer relationships. I have learned a lot from day one of my various positions as a Customer Service Representative, Quality Specialist, CSAT Transcriber and Lead Generator having developed keenness in details, active listening skills, expanding knowledge on the basic tools (MS Word, Excel and Power Point) needed, telephone and email etiquette, administrative skills and have progressed a lot in producing good and efficient results. All of these, I know, should be essential qualities to my application for this post, as I have been striving for better opportunities which would further enhance my talents, knowledge and expertise.
Among my various positions I held in the call center industry, being a CSAT Transcriber was the one I enjoyed doing the most. I Translated and transcribed customer comments and feedback into writing in verbatim(word per word) regarding products used to gauge customer satisfaction trends. Due to my love for my work, I received an Award of Excellence for Best employee in Efficiency and Effectiveness. Thus, I am looking forward to doing more projects in the similar work. I am therefore, willing to demonstrate the skill level and experiences sought for this position and very much welcome this opportunity as a long-term work. I will perform every task expected of me to the best of my ability at all times and I sincerely hope that I will be given this chance and opportunity.
I AM READY TO START ASAP!