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Customer service executive

₹750-1250 INR / hour

Closed
Posted 4 months ago

₹750-1250 INR / hour

I'm seeking a motivated Customer Service Executive who excels in fast-paced environments. The role will be multifaceted and engaging, requiring a professional who is adept at managing customer communications and resolving issues with efficiency and a positive demeanor. Responsibilities: - Swiftly and professionally answer customer inquiries over the phone. - Proactively resolve customer complaints, turning challenges into satisfactory outcomes. - Accurately process customer orders, ensuring a seamless experience. Required Skills: - Proven customer service experience: A track record of excellence in customer-facing roles. - Exceptional communication: Articulate, clear, and persuasive conversational abilities. - Problem-solving prowess: Quick thinking to find resolutions beneficial to all parties involved. Qualities for Success: - Patience and empathy to understand customer perspectives. - Strong organizational skills to manage multiple queries effectively. - Energetic and positive attitude to reinforce brand reputation. I'm excited to collaborate with a dedicated professional who shares my commitment to exceptional customer service. If you bring passion and expertise to the table, I look forward to your proposal.
Project ID: 37692171

About the project

30 proposals
Remote project
Active 3 mos ago

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30 freelancers are bidding on average ₹1,094 INR/hour for this job
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Hi, I can do it in the next few hours by working on it right now. Message me for detailed discussion. Thanks and Looking forward:). For more information, visit my profiles and reviews for assessing my credibility. You can look my freelancer.com profile in the given link. Here is my profile link: https://www.freelancer.com/u/professorxwriter Regards, Muhammad Azam
₹800 INR in 10 days
5.0 (1 review)
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I am the right person for your freelance task. I have had experience in customer service for almost five years and have a broad knowledge of it.
₹1,000 INR in 40 days
0.0 (0 reviews)
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As an experienced customer service professional, my primary focus has always been ensuring customer satisfaction. I have a proven track record of going above and beyond to provide the best resolutions for customers, even in challenging situations. My exceptional problem-solving skills enable me to swiftly address any issue, often turning challenges into positive outcomes for all parties. Not only do I excel at managing customer communications to promptly and professionally address inquiries and complaints, but I'm also adept at accurately processing orders - ensuring a seamless experience for your customers. My ability to collect and sample feedback, suggestions, and complaints makes me a valuable asset in identifying areas of improvement that can enhance the overall customer experience. Furthermore, my knack for providing troubleshooting guidance and walking customers through setup processes aligns perfectly with your requirements. My strong organizational skills enable me to manage multiple queries effectively while maintaining attention to detail – an essential quality required to uphold the high standards of service you expect. In addition to necessary qualifications, I bring empathy, patience, reliability, and an enthusiastic attitude that reinforces your brand reputation.
₹1,000 INR in 40 days
0.0 (0 reviews)
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Hello Dear Keerthana L., after thoroughly reading your PROJECT DESCRIPTION (Customer service executive )i have clearly understood it and i would like to work with you. I am a skilled and experienced in (Billing, Customer Service and Communications). I consider your project DOABLE as it is within my areas of EXPERTISE. I am a competent guy committed in making your project a SUCCESS and providing the best QUALITY to your SATISFACTION. NB. #100% job completion, No excuses on meeting the deadline, good communication and provision of update on job progress. Please click the chat button for more discussion about the project. In case your project is deleted you can hire me directly on my profile (click hire me on my profile). CHEERS and Thanks in advance.
₹4,155 INR in 28 days
0.0 (0 reviews)
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Dear Hiring Manager, I am submitting my bid for the Customer Service Executive position. With a proven track record in customer-facing roles, exceptional communication skills, and problem-solving abilities, I believe I am well-suited for this role. I have a strong background in swiftly and professionally handling customer inquiries over the phone. I am adept at proactive complaint resolution and ensuring a seamless customer experience. My excellent communication skills allow me to articulate information clearly and persuasively, while my problem-solving prowess enables me to find resolutions beneficial to all parties involved. In addition to my skills, I possess qualities essential for success in this role. I am patient and empathetic, understanding the importance of considering customer perspectives. My strong organizational skills allow me to effectively manage multiple queries, while my energetic and positive attitude reinforces brand reputation. I am committed to delivering exceptional customer service and would be excited to collaborate with your team. Thank you for considering my proposal. Sincerely, Collins Odili
₹1,000 INR in 40 days
0.0 (0 reviews)
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Hello sir,i am a customer care excutive and i have 3+ years experience. My proposal is designed to meet and exceed your expectations, ensuring customer satisfaction and loyalty.
₹1,000 INR in 40 days
0.0 (0 reviews)
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Drawing on over a decade of experience, I truly understand the essence of customer service and can seamlessly handle any task that comes my way. My strong track record in similar roles has allowed me to hone my communication skills to be articulate, clear, and persuasive. In addition, I bring an adaptive mindset and an analytical approach to problem-solving that will enable me to quickly defuse situations and find solutions beneficial to all parties. Moreover, I recognize the importance of patience and empathy in dealing with customers, two qualities I possess in ample measure. Building long-term relationships with clients is my forte and I have a knack for understanding diverse perspectives which means I can prioritize and address each customer query effectively. Altogether, these skills are what make me ideally suited for managing customer interactions and resolving their pain points. Lastly, my energetic demeanor combined with my positive attitude is a key differentiator. It reiterates your brand reputation to the clients which I know how essential that could be for your business. Partnering with me means getting not just a customer service executive but a committed professional who will add immense value to your team. Thank you for considering me; I look forward to discussing one-using one with you soon!
₹1,000 INR in 40 days
0.0 (0 reviews)
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Dear Tech Mahindra Company, I'm available to work for a trial period of 2 days to prove my competence, I'm a proactive individual with a knack for effective and persuasive speaking, I offer a unique ability to converse with customers positively and confidently, leading to successful outcomes and conversions. Moreover, my empathetic nature allows me to understand customers' emotions and feelings, meaning I can comprehend their perspectives easily and treat them with the utmost care – just as I would personally want to be treated. Additionally, my adaptability stretches across various customer service mediums including Live Chat, Telephone, Email, and Social Media, assuring that no matter the situation or platform, I can provide quick, efficient responses that address any customer inquiry or concern. I'm Proficient in using CRMs tools like Freshdesk, Zendesk,Hubspot, Intercom Zoho, If you need a proactive Customer support representatives in your team,Then let's discuss further details in a interview. Sincerely, Osasona Ifeoluwa.
₹1,000 INR in 40 days
0.0 (0 reviews)
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With over a decade of serving customers in various capacities, I understand the importance of effective communication and problem-solving skills in ensuring customer satisfaction. My experience in data analysis has also sharpened my ability to process information quickly and make informed decisions under pressure. These skills would be incredibly valuable in swiftly addressing customer inquiries and resolving complaints, putting your clients at ease. I also want to emphasize my proficiency with various software solutions such as MS Office, G-Suite, Power BI, and Adobe Acrobat PDF Forms. As a customer service executive, being tech-savvy is crucial. From accurate order processing to streamlining data collection for better service delivery, I am well-equipped to handle these tasks efficiently. Equally important is my commitment to quality work and exceeding expectations. I thrive in fast-paced environments that challenge me to think on my feet and find win-win solutions. If given the opportunity, I assure you of my unwavering dedication to delivering top-tier service that reinforce your brand reputation as reliable and customer-centric. Let's collaborate towards exceptional customer service.
₹750 INR in 40 days
0.0 (0 reviews)
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As an experienced customer service representative, I believe I check all the boxes you're looking for in a customer service executive. Over the years, I have mastered the art of not just satisfying customers, but turning their complaints into opportunities for growth and improvement. My numerous encounters with diverse clientele have sharpened my communication skills, enabling me to clearly and persuasively articulate even the most complex information with ease. Additionally, my nimble problem-solving skills and knack for multitasking ensure that no customer inquiry is left unresolved or ignored. Having dealt with major clients from telecommunications giants to intricate financial institutions, I understand the value of time management and the importance of delivering tasks on time. Furthermore, my empathetic nature easily grants me the ability to understand customer perspectives even when they're not explicitly stated. This empathy, coupled with strong organizational skills, allows me to effectively manage multiple queries simultaneously without compromising on quality or clarity of response. I am eager to bring these skills and more to your team and provide +our customers with an unmatched customer service experience that positively reinforces your brand reputation.
₹750 INR in 40 days
0.0 (0 reviews)
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I can do this project perfectly. I have all the skills and abilities necessary to complete the project to a high standard. I am confident that I can meet all of your expectations. I am also a fast learner and can quickly adapt to new challenges. I am eager to get started on the project and to show you what I can do.
₹1,000 INR in 40 days
0.0 (0 reviews)
0.0
0.0
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I have been in a BPO industry for years and I specialized on providing a top notch customer service experience and always been recognized as a top agent from 2 company's that I previously worked for and My strength is my ability to understand the customer's feelings by putting my self into the customer's shoes and I'm still interested on working with my customer relation skills to become a great customer service in the industry.
₹800 INR in 40 days
0.0 (0 reviews)
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Hi, Having 5+ Years of experience in customer service representative with multiple companies like e-commerce and hotel booking, network provider.etc., and even experienced in SME AND RTQM, it's an big advantage to hire me for this role. Thank you, Mohammed.
₹1,110 INR in 40 days
0.0 (0 reviews)
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Hello, As a professional with several years of experience as a customer service representative in the financial sector, I am well-equipped to handle the outlined responsibilities efficiently and professionally, ensuring a seamless customer support experience. Furthermore, I am proficient in using various customer support tools, maintaining professionalism in all interactions, and have had training in enhancing customer experience. With extensive experience in customer support roles, I bring a wealth of expertise in resolving complaints and issues. My approach involves identifying root causes, proposing solutions, and ensuring customer satisfaction. Through my experience in customer-facing roles, I have developed excellent communication skills. Having worked in fast-paced environments, I possess strong analytical and problem-solving skills, enabling me to proffer effective solutions to various customer issues without compromising value. I have the skills and experience that match the requirements outlined. I look forward to the opportunity to contribute to the success of your customer support initiatives. Thank you for considering my proposal. Please don't hesitate to contact me if you have any questions or need further clarification. Warm regards, Mojirade Oni
₹850 INR in 40 days
0.0 (0 reviews)
0.0
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Having honed my skills in customer-facing roles in various industries including sales, operations and marketing, I believe I am the perfect fit for your Customer Service Executive position. My ability to efficiently and positively handle customer communications will ensure their satisfaction, turning complaints into impressive service outcomes. I pride myself on excellent problem-solving abilities which will enable me to swiftly and accurately process customer orders, providing a seamless experience. What sets me apart is my deep understanding of the power of communication. Through my career, I've learned that clear and persuasive conversations are the foundation for excellent customer service. Additionally, my strong organizational skills empower me to manage multiple queries effectively without compromising the quality or speed of resolution. In sum, your project's multifaceted nature calls for someone who can juggle various responsibilities while maintaining a high customer satisfaction rate. My proven adaptability, hunger for success and passion for helping companies thrive make me the best candidate for this vital role on your team. Let's work together to continue reinforcing your brand reputation and exceeding customer expectations!
₹1,000 INR in 16 days
0.0 (0 reviews)
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I have known 3 language -English , Hindi,Odia. Good command in communication. As a influencer , Convince all kind of work I have done in previous years.
₹1,595 INR in 40 days
0.0 (0 reviews)
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I am thrilled to apply for the Customer Service Executive position. With a solid track record in customer-facing roles, I bring swift problem-solving, clear communication, and a commitment to excellence. My empathetic approach, organizational skills, and positive attitude align with the role's demands. I am eager to contribute to your team's success. I ll wait for your reply to discuss further details so be make better relation for future Thanks With regards Ankush bansal
₹1,000 INR in 40 days
0.0 (0 reviews)
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Ive been 2years in bpo industry . I can handle customer concern and provide resolution with customer good experience
₹1,000 INR in 40 days
0.0 (0 reviews)
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I am a hardworking girl , I am working with an organisation since 2017 , I love to do social work , I love to work with you guys
₹1,000 INR in 40 days
0.0 (0 reviews)
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Hi there, I'm Mary,a highly skilled individual with excellent potential for a career in customer service. I have experience in sales representation and i am an empathetic listener,a fast learner, a good communicator, a multitasker, calm under pressure, patient, and a great problem solver. These skills, combined with my willingness to learn and grow, make me a great candidate for any customer service role. Looking forward to getting a feed back, so we can talk more on how to engage your customers.
₹1,000 INR in 16 days
0.0 (0 reviews)
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Flag of INDIA
Hyderabad, India
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Member since Jan 25, 2024

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