Reliable and results focused self-starter with a strong ability to effectively align skills and talents to meet and exceed company goals and objectives. Inspiring leader with strong customer service skills and an established reputation for dependability and efficiency. My goal is to join an organization that values dedication and hard work. I am TEFL/TESOL certified and I have more than 4 years of teaching experience. Besides that, I have 10 years of experience in Sales, Customer Service, Up-Sell, X-Sell, Training, Retention, Loyalty, Consultancy, Quality Assurance, IT Support and Business Development.