Hi, My name is Ron Bowes, and I have been a developer for over 20 years. I have been working with .Net since version 1.1, and it is my go to language. I am very proficient in .Net, java, web services, and English is my only language. I have some telecommunications experience, and I know I can get working what ever it is your need. I am not familiar with inCopntact, but I can learn what is needed very fast, and on my own time.
I do have experience in developing call center management software. I built a system for a company year ago that manage a 20 person call center in the Philippines. It was a full robust system, that include many features. It was very customized to them, so I am sure a lot of what they needed wont apply to your project, but there will still be a lot of similarities.
I live in Philadelphia PA, so I am on the east cost. I am just up late tonight. If you have any questions please feel free to contact me, and we can discuss how we can work together.
thank you and I hope to hear from you soon
/Ron